Customer Reviews for West Bend 53783 1-3/4-Quart Cordless Water Kettle, Black

West Bend 53783 1-3/4-Quart Cordless Water Kettle, Black

West Bend 53783 1-3/4-Quart Cordless Water Kettle, Black List Price: $32.99
Our Price: $20.02
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Category: Kitchen
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Kitchen and Housewares Reviews of West Bend 53783 1-3/4-Quart Cordless Water Kettle, Black

Customer Review: Waste of money
Summary: 1 Stars

This kettle didn't work the first time I used it. It boils the water but the automatic shutoff doesn't work. Too dangerous! I contacted the customer service of West Bend and they sent me a new filter (weird part that doesn't work well). The kettle is just a useless now as it was when I got it. I guess I'll throw it away as I can't see selling such a bad product to someone else.

This is the cheapest electic kettle online but it's only real value is the lesson one learns from it about buying the cheapest item available.

Customer Review: Surprisingly poor for a West Bend product
Summary: 3 Stars

It boils water. That's what it's intended to do.

However, the instructions are very poor - they don't tell you how to insert the filter, etc.

The filter is difficult to put in place properly, and if you run without filter, the unit doesn't shut off very quickly.

Since the unit is black, it's hard to see the water level - hard to tell whether I'm at the 1-quart mark or the .5-quart mark.

I haven't bought any West Bend products lately, but I thought they were better quality.

Customer Review: Dangerous to health
Summary: 1 Stars

Minor issues:
1. Auto shut-off not so automatic. Therefore, we had to watch it and manually shut it off when it started boiling.
2. Filter is difficult to fit in.

Major Issue:
After a few months, SMELL OF BURNING RUBBER FROM INSIDE the kettle became the norm. As it turns out, the metal that heats the water touches rubber and emits a caustic stench during boiling. Needless to say, the water and kettle smells real bad - rendering it undrinkable.

Avoid. Get something else.

Customer Review: Doesn't shut off
Summary: 1 Stars

I was recently traveling in New Zealand and every where you went (hotels, RV's, etc) had an electric water kettle. This was great and I really appreciated the automatic shut off, because my boyfriend keeps burning up our tea kettles. So I saw this one, read the reviews and decided to get it. I am so disspointed. The kettle heats water great, BUT the automatic shut off doesn't work at all. This is something that a few other reviews mentioned, so I am sending it back. I do not recommend getting this model.

Customer Review: Worked once, turned on by itself. A fire hazard
Summary: 1 Stars

I followed the directions washed the kettle several times before using and had no problems with off taste or odor. I was very pleased with the kettle the first time I used it.

The next day I found it had turned itself on without any water in it. It was fine the day before.

I turned it off and waited several hours for it to cool and then tried to use it again. It no longer worked.

I sent it back. More made in China garbage. WestBend used to mean quality.
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