Vinotemp 32-Bottle Wine Cellar, Black
by Vinotemp
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Product Summary
Manufacturer: VinotempBrand: Vinotemp
Model: TC32GB
Color: Black
Product features:
- 32-bottle wine cellar with adjustable temperature and durable individual racks
- Handmade in wood; 13/4-inch-thick walls filled with rigid insulation and vapor barrier
- Convenient interior light for proudly showcasing or easily viewing a collection
- Front exhaust system; free standing or build in under counter to save space
- Measures 15 by 23 by 34-3/4 inches
Kitchen and Housewares Reviews of Vinotemp 32-Bottle Wine Cellar, Black
Customer Review: DON'T DO IT! DON'T BUY THIS PRODUCT!
Summary: 1 Stars
After seeing a wine refrigerator at a friend's house at Thanksgiving in 2008, I
told my husband that it would be fun for us to get something like that at a
(much) later date. However, Christmas was approaching, and my husband thought it
would be fun to surprise me with this (very expensive for us) lovely gift.
My husband did a great deal of research into wine refrigerators and thought
that, based on the information on the Vinotemp website, purchasing a unit directly from them would be the best thing to do. He ordered the unit directly from Vinotemp in December 2008, but we did not receive it until mid-to-late January 2009.
Once we received the unit, we followed the instructions in unpacking and setting
it up. Once it was plugged in, the bottom unit never would cool below 65
degrees, although the top unit would go down to 45 degrees. It was very annoying
that the bottom (larger space) would not go below 65, but we just assumed that
it was a feature and that most people were more interested in cooling red wines
and not whites. About six months later, the bottom motor stopped working. I
ordered a replacement motor. That one stopped working about two months later,
and the top motor also stopped working. We had a number of other personal issues
around that time and just pushed the wine cooler issues to the side. Several
months ago, I ordered two more motors. The unit is still not working.
Vinotemp offered to fix the unit for "free", but we would have to pay shipping to them and then to have it shipped back to us, for a total of about $200. At that cost, we could purchase a unit FROM ANOTHER COMPANY and just be done with it. Very unsatisfactory customer service and even worse product.
Buy this, and you'll be sorry!
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