Staub 1 Quart Round Teapot, Grenadine
by Staub
List Price:
Our Price: $109.95
You Save: $40.00 (27%)
Availability: Usually ships in 24 hours
Category: Kitchen
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Product Summary
Manufacturer: StaubBrand: Staub
Model: 1650087
Color: Grenadine
Product features:
- Even heat distribution and heat retention that only cast iron can offer. Contents stay hotter longer
- Stainless Steel handles that fold down for easy access to lid
- Not only a teapot, can be used as a soup pourer
- Smooth bottom is suitable for use on any cooking surface, including induction
- Made in France and developed in conjunction with France?s most celebrated, world renowned chef Paul Bocuse
Kitchen and Housewares Reviews of Staub 1 Quart Round Teapot, Grenadine
Customer Review: Ne pas acheter de tout, de Staub.
Summary: 1 Stars
Here is my experience with Staub "Customer Service" and getting them to honor their warranty. Our teapot started rusting at the edge of the lid within two months of purchase.
I contacted Staub over a month ago and still have not received my replacement teapot. I will not bore you with the numerous interactions between Staub and me but here are some of the excuses I have heard.
1. We are taking year-end inventory and you will need to wait.
2. We are short-handed and got behind because of the Y/E inventory.
3. Staub fired the person that was supposed to handle returns. At least I have an explanation as to why he never returned my phone calls.
4. Today, I received an "admonishment" from Staub that has not even seen the defective teapot.
We only accept returns on teapots once. With your teapot comes a small pamphlet with care and use instructions. If these had been followed, your teapot would not have rusted. Please make sure you follow these instructions, and also remember that this is not a 'TEA KETTLE', but a TEAPOT.
Have you heard enough?
Description of Staub 1 Quart Round Teapot, Grenadine
The Staub journey begins in Alsace, France. Rich in history, food, and craft, it is a region renowned for hearty one-pot recipes. Staub has been producing the best cast iron products for professional and aspiring cooks since 1974. A synthesis of traditional, modern and international style, Staub's teapot brings eye-catching grace to the contemporary kitchen. Round design mixes Staub's signature colors with Japanese accents.Teakettles
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