Sanyo HPS-SG2 Indoor Barbeque Grill with 120-Square-Inch Nonstick Cooking Surface
by Sanyo
List Price:
Our Price: $31.12
You Save: $13.88 (31%)
Availability: Usually ships in 24 hours
Buy Used: from $28.99 (click here)
Category: Kitchen
See more product details
Product Summary
Manufacturer: SanyoBrand: Sanyo
Release Date: 2008-05-01
Model: HPS-SG2
Color: Black
Product features:
- Indoor barbeque grill with 120-square-inch nonstick cooking surface
- Virtually smoke-free; removable drip pan catches run-off grease
- Adjustable thermostat control; cool-touch handles and base for safety
- Dishwasher-safe drip pan; instruction manual with recipes included
- Measures 13 by 18-1/5 by 3-1/2 inches
Kitchen and Housewares Reviews of Sanyo HPS-SG2 Indoor Barbeque Grill with 120-Square-Inch Nonstick Cooking Surface
Customer Review: Good Product Soured by Poor Manufacture Warranty
Summary: 2 Stars
I finally had a indoor grilling tool (have no safe place to secure a decent BBQ grill on my exposed apartment patio). This grill is reasonably priced, does the job, easy to clean, and doesn't take up too much space. Four star performance, hands down.
The third time I used the grill, I knocked it against my knife block, and the handle broke (see picture uploaded). I knocked it. I didn't slam it, I didn't drop it on its end, but the handle snapped like a twig. Unfortunately for me, this occurred six days after Amazon's return policy window expired (I by no means fault Amazon.... they have no control over when accidents happen, and their return window is their return window, and I'm the one that took a long vacation and didn't use the product). Amazon's customer service representative advised me to contact the manufacture, to see if it's covered under warranty.
I looked at Sanyo's manual for the grill, and it says 1 year warranty parts/labor in bold print, in a chart format. I call their toll free number, and told the representative on the line which part I needed. I asked if they could send it to me, and if so that would be great (the part's held on by two phillip's head screws, who can't fix that themselves?).
The representative told me that no individual part existed to send, for purchase or for in-warranty replacement.
I asked her about sending the grill in for repair, and she said that since the individual part doesn't exist, it can't be repaired.
I asked about a replacement grill, and she said that any breakage is assumed negligence, and is not covered warranty since things don't break on their own, thus could not be replaced.
I hung up (we never even got as far as "when was this purchased?"), and reviewed the warranty's fine print below the 1 year, parts/labor graphic, and the manual says:
"This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of Sanyo...." and then goes on to list everything from accidents, misuse, neglect.
Ok, fine, but then fine print goes on to finish the list with "fire, flood or other Acts of God, or normal wear and tear", which basically means to me, even if you use it right (hence normal wear and tear), and it fails anyway, Sanyo still says "you're out of luck."
So maybe I just hit the handle just right on it's optimal spot to break, when the product was virtually brand new. But to not even have replacement parts that I can purchase?!
This is the last Sanyo product I buy. For a company to make it very clear by its actions that it washes it's hands free of it's products once they make sale of their goods to to vendors like Amazon makes me not want to buy anything made by them again.
I guess I'll just Gorilla Glue the handle back together. Hope it stands up to the impressive heat this grill puts off. I don't need to breathe in the fumes while cook.
More Sanyo HPS-SG2 Indoor Barbeque Grill with 120-Square-Inch Nonstick Cooking Surface reviews:
1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
Description of Sanyo HPS-SG2 Indoor Barbeque Grill with 120-Square-Inch Nonstick Cooking Surface
Enjoy delicious grilled food with friends and family at any time of year with Sanyo's virtually smoke-free indoor barbeque grill. The large 120 square inch non-stick cooking surface allows for plenty of space to cook multiple food items. A powerful 850 Watt heating element along with an adjustable thermostat control provides even cooking at the temperature of your choice. The non-stick grill surface sears foods like a traditional barbeque and allows excess fat to drain into the removable drip pan to ensure virtually smoke-free, healthy cooking. Easy clean up is accomplished with the dishwasher safe drip pan plus the grill surface is coated on both sides to make cleaning quick. Cool touch handles and base protect you from the heating surface. Easy to store with convenient stacking storage design. Includes multi-language instructional manual.Contact Grills
Kitchen and Housewares
Most talked about in Sanyo
Sanyo Factory-New Xacti 738MP Camcorder with 27" TFT-LCDSanyo; Digital Camera
Outdoor Pendant,smoked Bottom,day/ nightSanyo; Digital Camera
Price in other shops:
Sanyo SR-A1780W 1-2/ 3-Cubic-Foot Compact Cube Refrigerator, WhiteSanyo; Sanyo; Sanyo; Kitchen; Major Appliances
Best price: $89.05
Price in other shops:
Sanyo EM-S5595S Mid-Size Stainless Steel Microwave Oven with Built-In Quartz GrillSanyo; Sanyo; Kitchen
Price in other shops:
Sanyo ECJ-F50S Micro-Computerized 5-Cup Rice Cooker and SteamerSanyo; Sanyo; Kitchen
Best price: $99.99
Price in other shops:
Sanyo SACP6MST Replacement Glass CarafeSanyo; Sanyo; Kitchen
Sanyo SC-X1000P Bag-Free 12-Amp Powerhead Canister Vacuum CleanerSanyo; Sanyo; Sanyo; Release date: 2004-09-10; Kitchen; Home
Price in other shops:
CR-2032 Lithium Battery (3 volt)Sanyo; Digital Camera
Best price: $2.15
Sanyo HF-5020 5.0 Cubic Foot Upright FreezerSanyo; Sanyo; Sanyo; Kitchen; Major Appliances
Price in other shops:
Sanyo SR-2570W 2.5-Cubic-Foot Refrigerator, WhiteSanyo; Sanyo; Sanyo; Kitchen; Major Appliances
Price in other shops:
Similar Kitchen and Housewares Products
J.A. Henckels International Fine Edge Synergy 13-Piece Knife Block SetJ.A. Henckels; Henckels; Kitchen
Best price: $49.99
Price in other shops:
HOMAK HS10036683 Electronic Access Pistol Box, 10 X 3.5 X 7.5 InchHomak Manufacturing; Tools
Best price: $37.33
Price in other shops:
Grill Power: Everything you need to know to make delicious, healthy meals on your Indoor Electric Grillby Holly Rudin-Braschi
Atria Books/Beyond Words; Published: 2000-09-01; Paperback; Book
Best price: $3.78
Price in other shops:
Indoor Grilling For Dummiesby Lucy Wing, Tere Stouffer Drenth
For Dummies; Published: 2001-04-15; Paperback; Book
Best price: $9.00
Price in other shops:
Chefmaster KTGR5 13-Inch Smokeless Stovetop Barbecue GrillChefmaster; Chef-Master; Kitchen
Best price: $6.48
Price in other shops:
Indoor! Grillingby Steven Raichlen
Workman Press; Workman Publishing Company; Published: 2004-11-01; Paperback; Book
Best price: $4.54
Price in other shops:
125 Best Indoor Grill Recipesby Ilana Simon
Robert Rose; Published: 2004-09-04; Paperback; Book
Best price: $12.70
Price in other shops:
Indoor! Grillingby Steven Raichlen
Workman Publishing Company; Published: 2004-11-01; Paperback; Book
Best price: $4.99
Price in other shops:
Sanyo HPS-SG4 Extra-Large Indoor Barbecue Grill and GriddleSanyo; Sanyo; Kitchen
Best price: $45.03
Price in other shops:
Sanyo HPS-SG3 200-Square-Inch Electric Indoor Barbeque Grill, BlackSanyo Fisher; Sanyo; Release date: 2005-03-09; Kitchen
Best price: $35.00
Price in other shops: