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List Price: $58.99 Our Price: $57.99 You Save: $1.00 (2%) Availability: Usually ships in 2-3 business days Category: Kitchen See more product details
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Kitchen and Housewares Reviews of Respro Sportsta Contour Face MaskCustomer Review: Terribly Customer Service Summary: 1 Stars
Note, this isn't about the product or even about Amazon. Due to some previous reviewers commenting that they couldn't select the size they wanted here, I want to the Allergybegone website to place my order directly from them. I was able to select the size I wanted and also selected 2 day shipping as I wanted the product ASAP.
A week passed and nothing. I contacted the company and was told "Oh, it's currently out of stock. We're sorry." A fact that
a. should have been made clear on their website
b. they should have emailed me directly to let me know about
I'd note that this makes having paid for 2 day delivery that much more pointless.
As of 15 days later, I have still yet to receive my product. As someone who runs an online business, this is staggeringly poor customer service and simply unacceptable in this day and age.
I will be canceling my order with the company and go find someone who can actually fill my order even if it means getting a different mask. For all I know the Respro product is the best. I'll never know because the company selling the thing is staffed by incompetent buffoons with no concept of customer service.
Customer Review: Large size too small Summary: 2 Stars
Insofar as I can tell, Respro has more types of mask for more types of activities than does anyone else. I own this one, the Sportsta, and the only issue I had with it is that its "large" size is too small for men with larger than average sized heads (i.e., if "one size fits all" hats don't fit you, this mask probably won't, either). I wound up buying the one Respro mask that comes in an XL size: their model FB-1, available on the Respro site. It fits me (size 7 3/4" head, lower face to match) pretty well, and it does a good job. It's also the only mask I can wear that doesn't interfere with the positioning of my glasses. Though like any neoprene mask, it quickly gets uncomfortable during vigourous exercise or in hot weather.
On the other hand, those of you whose heads are NOT the size of basketballs will find that this model, the Sportsta, or any of the other Respro masks will do an excellent job for you.
-- Ed
Customer Review: NOT for filtering out cigarette smells Summary: 2 Stars
I had ordered the Respro Sportspa mask based on the recommendation of Respro's customer service.
I asked them which mask would they recommend for me that would not allow the smell of cigarettes to come thru. They said "Cigarette smoke is a particle, a very small sub-micron particle. The best masks for you would be either the Sportsta or the Aero Allergy mask. Both of these carry a Hepa-type filter which is used for the removal of sub-micron particulates."
I did go ahead and purchase the mask (medium) and I am a petite person. Unfortunately, I found that the mask did NOT filter out the cigarette smells. I am typically walking down the streets in NYC where people are smoking outside. Not once did this work. That is the main reason why I purchased this mask. So, if you are looking for a mask to filter out cig. smoke, I would not recommend the Respro Sportspa for that.
Customer Review: very helpful Summary: 5 Stars
I love running but I have asthma, serious allergies, and live in a city with quite poor air quality. Generally in the fall and spring this combination leads to such discomfort or respiratory infections I have to stop running. On the recommendation of a friend I bought this mask and it has made a huge difference. It is great at filtering out dust and road grime especially. Also keeps the air I'm breathing warmer and moister which is great when it gets really cold. It is pretty comfortable, enough so that once I get going I stop noticing it is on. Sometimes have to reposition it, but nothing that compromises its purpose. I get lots of double takes (including police) but it is worth it.
Not a cure for all my respiratory problems but definitely makes things easier and more comfortable with outdoor activities.
Customer Review: great for the playa Summary: 5 Stars
I've taken a respro sporsta mask to BurningMan two years in a row. It works great for the very fine-grained dust out there, but is much more stylie than any other HEPA option I've seen. The neoprene makes it take up minimal space, and the velcro on the straps provides a bit of adjustment, making it easy to keep it around one's neck when not in use.
It's not easy to be understood if you're talking through it, but it's easy to breathe. The valves work well for exhaling, and the seal ensures that you're only breathing through the filters.
More Customer Reviews: 1 2 3
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