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Kitchen and Housewares Reviews of OXO Good Grips LiquiSeal Travel Mug, Stainless SteelCustomer Review: Great at first, but eventually, unable to completely clean. Summary: 2 Stars
Agree with some of the other reviewers. Best not to use with mixed drinks, for example, coffee or tea with milk or cream, otherwise, particulate material gets trapped in lid (breeding-ground for bacteria). I almost threw up at work with my first morning sip. I had been sure I had cleaned and rinsed out the top the night before.
After work, I tried many times to clean the top out. Despite hot water & soap regimen (similar to prior posts), followed by multiple (>15X!) rinsings with vigorous shaking, I could not clean it completely-brown flaky crud would still come out (saw when rinsing into white bowl)-very gross! Finally, I gave up and "sacrificed" the top and opened up the inner mechanism (by cutting the stem). Design flaw led to retained material in central chamber with foul-smelling, encrusted, rusty metal spring-coil. Oxo needs another seal, to prevent liquids from coming into the central chamber. I loved this mug, until I realized it was too difficult to clean. I was trying to be "green" by bringing own mug to work. I use the bottom still, but for bringing liquids (with milk) to work, I will go back to my Nissan thermos, until can find a better mug design, that's non-spilling, safe and easy to clean. I'm going to warn my friends who have not had their mugs as long...
Customer Review: Trapped Water Lid Design Flaw: How to fix yourself Summary: 3 Stars
The OXO mug was my favorite mug for years, until I bought a new one. Before buying, I saw the reviews about the lid retaining trapped water, but didn't understand because my old ones never had any problems. So, I got my new OXO mugs. Sure enough, the new ones retained water inside the lid AND you can't get it out! it's locked inside the lid itself. Under the lid I saw a "wash by hand" notice implying that the dishwaher "forced" that water into the lid. Oddly, I always put my old ones in the dishwasher with no problems! Clearly, OXO changed the manufacturing of their lids, because the new lids are definitly not the same as the old lids; they don't even properly line up when screwed tight. Anyway, if you want to keep the lids and get rid of that trapped water in the lid, here's how you do it: drill two small holes on the side of the lid about one inch apart. The side of the lid you would do this is the air vent side; the opposite side of where you drink from. Be careful not to push the drill bit too far in when drilling. Once you break the surface, that's enough. This will allow you to drain that trapped water inside. It does not seem to affect the functionality of the lid and does not spill. And wash by hand.
Customer Review: Lid cannot be cleaned Summary: 2 Stars
The good: Nice shape. Spill proof. Insulates reasonably well. Oxo stands behind their products, and in many cases, they have fantastic design and ergonomics in their products. But read on before buying this mug.
The bad: Very difficult to clean the lid. We've used que tips and brushes to clean the opening at the top where you drink from. We've soaked the lids overnight in vinegar. But it's what you can't see that is truly disgusting. Read on.
The ugly: I actually dismantled the lid using pliers and hacksaw so that I could see inside the lid on the underside. The coffee gunk (I use it for coffee with skim milk and sugar) that builds up in there where you could never gain access to clean it without taking the lid apart and breaking it (which I did) is amazing. It's disgusting. I can't imagine how much bacteria must accumulate in there. Oxo dropped the ball on the design of this product. They should fix the lid or take it off the market. Once I saw all the gunk trapped inside this lid and thought about the health hazards of this, I asked for a refund. It is truly disgusting.
Check out this video of what I found when I dismantled the lid:
http://www.youtube.com/watch?v=HLmsxEu4Ofw
Customer Review: Works really well, hard to clean the lid. Summary: 4 Stars
This mug does its job incredibly well. I owned an older, plastic version of this mug for years and decided to burn through some unused Amazon credit to get this metal version in hopes that it would do a better job of insulating than the plastic one. Unsurprisingly, it does. I drink plain black coffee every morning and, after making an hour's commute, I find my coffee still quite hot upon arrival at work. I've never had any sort of leakage problem even when holding it completely upside down and shaking the mug violently.
I've read the issues that people have with cleaning these things out. I can see how the lid would definitely trap in gunky stuff, though due to the fact that only black coffee is ever stored in my mug may help it stay cleaner than if cream and sugar was used in my drinks. But, since this thing keeps drinks hot (or cold, I suppose) and 100% does not spill under any circumstance as long as the lid is closed, I recommend it.
As an aside, if you use this thing in a quiet place like a classroom, meeting, lecture hall, library, etc., you might get some dirty looks when you clank the lid open and closed. I find it satisfying, but I could see how it gets really annoying.
Customer Review: Poor lid design Summary: 2 Stars
I've had three of these over the last five years. The first two were stainless and the lids fell apart after less than a year of use. I drink iced beverages and hot chocolate. After the second lid fell apart, I got a less-expensive plastic version. It has held up better, but all three lids were difficult to clean. I tried denture tabs, soaking in strong dish soap, and even ultrasonic cleaning. I still got chunks of rubbery black stuff when rinsing the lids out. Pretty gross when you think that that stuff probably was also being ingested with my favorite beverage!
I also want to dispute the claim of leak proof. If you don't wait a few seconds after sipping to lock the lid, some liquid will stay of the sip side of the valve and you may experience a few drips of a leak.
I gave up on this model and got a Thermos Nissan 18-Ounce Stainless Steel Hydration Bottle from the local grocery store (cheaper than online outlets and even the local Target). It holds more, has a simple lid/spout/lock, and kept my tea cold much longer than the all-plastic Liquiseal.
GoodGrips should come up with a version of the Thermos lid and abandon the click-n-seal altogether.
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