New Wave Enviro Premium 10 Stage Filter System
by New Wave Enviro
Our Price: $92.97
Availability: Usually ships in 1-2 business days
Buy Used: from $89.65 (click here)
Category: Kitchen
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Product Summary
Manufacturer: New Wave EnviroBrand: New Wave Enviro
Model: 10sctp
Color: White
Product features:
- he 10-Stage Premium Filter contains the premier, patented 10-Stage contaminant removing filter cartridge. It lasts 3 times as long as the common carbon block filters (1500 gal. vs. 500 gal.)
- The 10-Stage Premium Filter removes contaminants by bonding the contaminants with the media inside the filter.
- If any filter is not changed properly it will dump contaminants into the water at concentrations higher than the original tap water. If the filter warranty card is returned, New Wave Enviro Products will send reminder postcards when it is time to change cartridges.
- The 10-Stage Premium Filter is priced reasonably compared to other major brands with comparable performance and longevity, at approx. $130 versus $250-500 for other filters.
Kitchen and Housewares Reviews of New Wave Enviro Premium 10 Stage Filter System
Customer Review: Constantly breaks, rotten product support
Summary: 1 Stars
This unit worked okay for a couple of months, then the diverter valve malfunctioned. They shipped me a new one, but that one was defective too. I'm on my third diverter valve, and frankly I'm tired of having to change this part. The description of this item does not let you know that you will constantly have to be replacing a key part or the thing won't work. So, in addition to replacing the filter, you'll also have to contact their customer support to have them repeatedly send you a new part. You will have to install this part also, taking up your time. If the filter ever malfunctions, be prepared to open the filter yourself and troubleshoot it with their customer service people, and you're lucky if you can open the damn thing. I soaked mine and still could not open it.
Bottom line, yeah it filters water, but with the added hassle of many many part changes. I've only had the thing 6-7 months and already I've changed the part in question 3 times. Somehow they always manage to send me defective parts too, imagine that. And they are under the mistaken assumption that if the diverter valve malfunctions, they are not responsible for honoring the 1 year warranty because "the filter itself is still working" !! and because they sell the diverter valve separately as well...even though you cannot get water out of it with the diverter valve malfunctioning. You figure that one out. So, just because they also charge some people money for this part in question, therefore when that part breaks down on the filter, it's not their problem. I told them I'm tired of changing this part and could I get a unit that works - nope! They'll just keep sending me new (defective) diverter valves.
So....I just thought other buyers should know what they're getting themselves into with this product....many part changes every 2 months. Rotten product support, and it sounds like they only honor the 1 year warranty if the filter inside conks out. If anything else malfunctions, you're screwed. And since they are shipping units out with defective parts (and keep sending ME these defective parts as replacements), you can bet that yours will probably have a defective part too.
If the filter would just work properly without so much time invested on my part, then I'd give it 5 stars. But because I have to keep changing this part and will have to keep doing so into the foreseeable future, I give it one star. This is just an unacceptable defect for a filter that is this expensive.
Description of New Wave Enviro Premium 10 Stage Filter System
What does the 10-Stage Filter Remove? The 10-Stage Premium Filter removes or greatly reduces the following: Chlorine; cancer-causing organic/chlorine compounds called Trihalomethanes (THM); bad odors, e.g., Hydrogen Sulfide, which gives water a rotten egg smell; pesticides; herbicides; PCB's; toxic heavy metals (i.e., Lead, Cadmium), Organic Arsenic, micro-organisms (protozoa and cysts) such as Cryptosporidium and Giardia; and dozens of other lesser known organic contaminants. See detailed listing below. What does the 10-Stage Filter Leave in the Water? Inert minerals such as Magnesium and Potassium; chlorides and fluorides. Some people are concerned about Fluoride, and if that is the case, we recommend purchasing New Wave Enviro's Reverse Osmosis System.Nutritional Supplements
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