Le Souk Ceramique Sabrine Design 12-Inch cookable Tagine, Black and White
by Le Souk Ceramique
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Our Price: $59.93
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Category: Kitchen
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Product Summary
Manufacturer: Le Souk CeramiqueBrand: Le Souk Ceramique
Model: CT-BW-S
Color: Sabrine Design
Product features:
- Made in Tunisia by Le Souk Ceramique.
- Hand-made and 100% hand-painted (free-hand) using only foodsafe paints and glazes.
- Cookable clay for low-temperature stovetop use.
- Please follow instructions for seasoning and care (included with each order).
- Countless recipes for slow cooking chicken, lamb, beef, vegetables and more. An easy, exotic and healthy way to cook.
Kitchen and Housewares Reviews of Le Souk Ceramique Sabrine Design 12-Inch cookable Tagine, Black and White
Customer Review: Bait and switch
Summary: 2 Stars
I ordered the Le Souk Ceramique Sabrine design. There are actually two different places to order this item from the same company. One calls it "LeSouk Ceramique Sabrine Design 12 inch cookable Tagine, Black and White" while showing a tan and brown Tagine while the other site, accessible from one of their other Tagines does not contain the words "Black and White" while still showing the picture of the same tan and brown Tagine and the words "cookable Tagine".
When my Tagine arrived it was obviously not the same one picture as it was, indeed, Black and White. So I called their number in Washington State and got their customer (dis)service rep on the line to explain I had received the wrong color. First she stated that the items were hand made and that the colors were not exact. After explaining that I knew that but that the color was completely off and that I had sent pictures and a link to the page I ordered from (http://www.amazon.com/Souk-Ceramique-Design-cookable-Tagine/dp/B003ELQ5E2/ref=sr_1_1?s=home-garden&ie=UTF8&qid=1300659948&sr=1-1)she then said that she hadn't read her emails. She finally found the email then changed her story and stated that the Tan and Brown model was only a serving Tagine and not a "cooking" Tagine. She further stated that many of the Tagines arrive broken and was mine broken? I said it was not so she told me that first it was a cooking Tagine which is what I wanted and that it didn't arrive broken so I should be happy with two out of three. I told her that I would have preferred the other color and could I send it back. She then told me it would cost me $28.00 to send it back and that they wouldn't cover the cost. After I referred her to the link I said (supplied above)she then admitted this had happened numerous times in the past and that it was too much trouble to get their contact person at Amazon to change the link to reflect the correct Tagine and this was after talking with her for like 20 minutes, good thing I don't have to pay long distance phone charges. Well, I kept it, it does work but the amount of "crazing" after seasoning per the included instructions(actually you can't call it crazing because crazing is very small hairline cracks, these were giant cracks, not down to the clay but very worrying) was tremendous. I would never, make that NEVER, do business with this company again nor would I recommend this company to anyone. I consequently purchased an Emile Henry Tagine, real quality but of course at twice the price. Le Souk must mean "The Sucker" in Tunisian. I rated it as high as two stars because, well, it does work.
Description of Le Souk Ceramique Sabrine Design 12-Inch cookable Tagine, Black and White
Our cookable tagine helps you make a truly delicious meal time and again. Food simply tastes better when cooked with clay. Popular recipes include chicken, beef, lamb, sausage, egg, vegetarian; there are diozens of cookbooks and literally thousands of recipes.Tagines
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