LG : WM2688HWMA 27 Front-Load Steam Washer - White
by LG
Our Price: $864.71
Availability: Usually ships in 1-2 business days
Category: Major Appliances
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Product Summary
Manufacturer: LGBrand: LG
Publisher: LG
Studio: LG
Music Label: LG
Kitchen and Housewares Reviews of LG : WM2688HWMA 27 Front-Load Steam Washer - White
Customer Review: Works good, doesn't work long, customer service and warranty are useless
Summary: 1 Stars
What a mistake to buy one of these. We have owned a Model 2688 for three years now. The bearings in the drum are going out, becoming more and more noisy as it spins. When calling repair men I noticed noone worked on LG's. After dealing with customer service I figured out why noone worked on them. The warranty may seem pretty good: 1yr whole machine, 2 yr electronics, 7 yr drum motor, and lifetime on the Stainless steel drum. There are alot of parts not covered, like bearings and tub housings and spiders and....almost $700 worth of parts(according to repair man). When I brought it to Customer Services attention that the machine was barely 3 yrs old, he didn't seem to care. When I asked the repair man to call them, per Customer Service's request, he changed his mind about fixing it. After looking on the internet, I can get the parts for about a third(or less if it doesn't need everything listed) of what I was quoted. I'm not going to deal with LG, I'll fix it myself and LG can stick their warranty. I'll never buy anything with LG wrote on it again.
Description of LG : WM2688HWMA 27 Front-Load Steam Washer - White
Get your laundry extra clean with the power of steam. LGs Front Load Washers use steam in the wash cycle for better washing performance and higher water and energy efficiency. A separate SteamFresh cycle lets you get rid of wrinkles and refresh your clothes anytime.Clothes Washers
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