KitchenAid KV25GOXMC Professional 5 Plus 5-Quart Stand Mixer, Metallic Chrome
by KitchenAid
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Our Price: $299.99
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Category: Kitchen
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Product Summary
Manufacturer: KitchenAidBrand: KitchenAid
Model: KV25GOXMC
Color: Metallic Chrome
Product features:
- 450-watt motor with 10 speeds; 5-quart stainless steel bowl
- Unique mixing action: beater spins clockwise as the shaft spins counter clockwise
- Ergonomic handle makes lifting the bowl more comfortable
- Hinged hub cover flips up, allowing easy installation of attachments
- Measures 16-1/2 by 12 by 14 inches; includes flat beater, spiral dough hook, and wire whip
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Kitchen and Housewares Reviews of KitchenAid KV25GOXMC Professional 5 Plus 5-Quart Stand Mixer, Metallic Chrome
Customer Review: Poor Product Worse Customer Service
Summary: 1 Stars
I received the 5 qt bowl lift stand mixer for a Christmas gift.
It's performance was pathetic from day one but we managed to limp along for six months before it quit altogether. It's elliptical orbit was supposed to make better contact with the food it was mixing, but instead it made contact with the bowl, scratching it and completely throwing the bowl off it's pins. You could not begin to hold the bowl on to the machine even with both hands! It would heat up, give off the 'hot electrical' smell and quit.
When we called Kitchen Aide, their *first* response was that it was 'operator error.' Sorry folks, but after being a professional cook, I am smart enough to snap a bowl in place over two pins and a button spring-snap at the back. It was insulting on top of having to cope with a mixer that did not live up to even the least of my expectations.
We called them and they sent a replacement. It worked two weeks, got hot and quit in the middle of mixing 5 cups of bread flour. And the same little snippy customer dis-service agent *argued* that a 5-quart mixer should not have to handle that load. For thirty minutes she tried to force us to believe that it was user error.
She then had the audacity to suggest we make *half a pizza*, wait half an hour and make the other half of the pizza. What planet does she live on? A $300 machine can't make a single crust pizza? Does that mean I make a half of a loaf of bread at a time, too? That machine should make half a dozen loaves of bread every day of the week for years for that kind of money.
We asked to speak to a supervisor and read the instructions right off of page eleven to her. The book said no more than '12 cups' of flour. So five cups of bread flour is too much when the instruction booklet says 12? Hummph! and hogwash! And they suggested that the machine should not run for more than six minutes at a time. . .Six minutes? SIX MINUTES?
What if I had been making a really stiff dough like pasta? Oh, yeah, that's right. . .it wouldn't make semolina pasta dough at all when I tried it. . .that's right 2 1/2 cups of semolina would not mix and knead on a $300 machine enough to run through the pasta extruding attachment we purchased separately.
How about trying to grind sausage in six minutes? That isn't going to happen in this life time either. Save your money and skip the attachments even if you break down and buy the mixer.
The Oster Kitchen Center we had mixed 8 cups of flour for 3 loaves of bread at a time at least 3 days a week for nearly 20 years with no complaints from it or me (plus using the blender, ice cream, food processor, shredder and grinder attachments) until I finally wore it out. . .not the motor, mind you. . .the connector that held the attachments to the motor was so worn down that it was unusable, but the motor fired up just fine. And, yes, it routinely made double batches of semolina pasta dough that I ran through my hand cranked Atlas pasta machine.
Yeah, they are sending us a new machine, but we don't think we should have had to go through this plus they do not guarantee that it will be any better than the two we have had already.
And we certainly should not have to had to argue for half an hour that a five quart machine can't handle five cups of King Arthur bread flour.
More KitchenAid KV25GOXMC Professional 5 Plus 5-Quart Stand Mixer, Metallic Chrome reviews:
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Description of KitchenAid KV25GOXMC Professional 5 Plus 5-Quart Stand Mixer, Metallic Chrome
The Professional 5 Plus has a powerful 450-watt motor that delivers enough power to handle the heaviest mixtures, and mixes large batches easily. This special bowl lift model has brackets on the bowl that fit over support pins on the stand mixer, which is than lifted up by a handle on the right side of the mixer to lock the bowl in place while mixing (this design is made to handle heavy mixtures and large recipes). The 5-quart polished stainless steel bowl is dishwasher safe. Its ergonomically designed handle is contoured to fit the hand and makes lifting the bowl more comfortable. This mixer also features a unique mixing action: the beater spins clockwise as the shaft spins counter clockwise, moving the beater to 67 different points around the bowl. This distinctive mixing action creates a thorough blend of ingredients and eliminates the need to rotate the bowl. 10 speeds allow the user to select the right speed for the mixing job, from very high to a very slow stir. The flat beater, dough hook, and professional wire whip add to the versatility of the mixer. In addition, the Soft Start mixing feature helps prevent ingredient splash-out and "flour puff" at startup, while "Overload Reset" helps eliminate overheating of the motor. A hinged hub cover flips up, allowing easy installation of attachments and never leaves the mixer. Optional attachments (sold separately) complete the package to make cooking a pleasure. From citrus juicer to sausage stuffer, KitchenAid stand mixers can handle just about any job in the kitchen.Thirty percent more powerful than KitchenAid?s previous 5-quart stand mixers, this professional model efficiently tackles heavy loads with its 450-watt motor, direct-drive all-steel gear transmission, and bowl-lift lever that effortlessly raises heavy ingredients up to the beater. KitchenAid stand mixers, constructed of durable die-cast metal, come in a variety of colors and styles that have become American classics.
With a choice of ten speeds and three attachments--flat beater, spiral dough hook, and stainless-steel wire whip--the mixer handles everything from egg whites to meat loaf to pizza dough. Rather than rotating the bowl, KitchenAid stand mixers feature a fixed bowl with a unique mixing action: the beater spins clockwise as the shaft spins counter-clockwise, thus projecting the beater to 67 different points inside the 5-quart stainless-steel bowl. In deference to its power, the Soft-Start feature prevents splashing and flour clouds by gearing up to each speed gradually; then the electronic speed sensor kicks in to maintain a constant speed even when mixing the thickest batter. The bowl features a handle as well as two pins that hook into the lifting mechanism, which consists of a solid metal arm the same color as the mixer and a stainless-steel lever. A hinged attachment hub makes changing attachments easy. For safety, the mixer shuts down if an object obstructs the mixing process or if overloading occurs. The bowl, beater, and dough hook are dishwasher-safe. Assembled in Ohio, the mixer measures 16-1/2 by 12 by 14 inches and is backed by a hassle-free, one-year warranty. --Ann Bieri
What?s In the Box
Stand mixer; 5-quart stainless-steel bowl; flat beater; spiral dough hook; wire whip.
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