KitchenAid KSC700OB 7 Qt Slow Cooker Black
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Kitchen and Housewares Reviews of KitchenAid KSC700OB 7 Qt Slow Cooker Black
Customer Review: Don't Buy Me
Summary: 1 Stars
I was extremely disappointed with this slow cooker because the crock cracked on the third use. I wasn't able to get my money back because I'd had it longer than 90 days, which was the warranty at that time. I understand that if you go directly to Kitchen Aid, they'll consider refunding your money for up to a year after purchase. Realize that this slow cooker is enormous and weighs 22 pounds. Picture yourself finding a place to store it because a high cabinet won't work and you'll get tired of hauling it from the basement or garage. The crockery part is dangerously slippery in the sink and takes up the entire bottom of the dishwasher. This thing is a monster and unless you have a huge family and will use it all the time, it's not worth it. I paid $19.95 for a different brand at Kohl's or Target and could've bought 5 of those for what I paid for this Kitchen Aid. The cheap one has been working great for over a year. Normally, I'm a fan of Kitchen Aid, but not this time.Customer Review: Horrible, Horrible Experience. 4 ceramic crocks later.
Summary: 1 Stars
Delighted to get this beautiful product...until I used it. Craaack! What was that noise? The ceramic crock cracking during the first use. Oh, well. Just an exception to the rule. This is KitchenAid, right? The best, right? So, I wrote to the company and they sent me another ceramic crock. That cracked on the first use also. I wrote again, and they sent me a replacement appliance and a return shipping form. I sent the first slow cooker back and was delighted to have a new cooker, whose crock cracked during the first use. So, I notified the company. This time I was very upset. They replaced the ceramic crock, which dutifully cracked this time during the second use. I'm done! I have NEVER had a slow cooker that behaved this way, and I can't believe a fine company like KitchenAid is allowing these cookers to be sold. Let the buyer beware!Customer Review: Great Product with One Complaint
Summary: 4 Stars
It works awesome and cooks great but the 7qt size does not allow for the use of a liner (they only go to 6.5 qts). It takes away from the convenience. We tried cutting a smaller one to fit it but it did not work so well. Other than that it is great.