Customer Reviews for KitchenAid KSB5WH 5-Speed Blender, White

KitchenAid KSB5WH 5-Speed Blender, White

KitchenAid KSB5WH 5-Speed Blender, White List Price: $129.99
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Kitchen and Housewares Reviews of KitchenAid KSB5WH 5-Speed Blender, White

Customer Review: I really don't like it
Summary: 2 Stars

This blender was to replace a 25 or 30 year old Oster galaxy model - it was the best blender ever. Since I have owned a Kitchenaid mixer for about 18 years with no problems, I thought I'd give this a whirl (pun intended). It's absolutely worthless, it won't even puree soup, let alone crush ice. Other reviewers have mentioned how the jar fits straight down on the base. I just wasn't comfortable with that and thought it was only a matter of time before I absentmindedly attempted to unscrew it and caused a giant mess. It's now sitting in my pantry awaiting a garage sale. I bought another Oster, the Professional series with the simple toggle on/off switch. While not totally amazing like the old one, it's much, much better than this Kitchedaid. And less expensive, too.

Customer Review: Rubber coupler poorly designed
Summary: 2 Stars

Looks great, Heavy, powerful. I have all Kitchen aid products. They look great together.
The problem is with making smoothies. Frozen fruit is apparently hard to push around. It catches on the sides and jambs the blade.
The blade is spun by this small black toothed gear attached to the top of the motor. It's made of a rubberized plastic type material which is molded over a metal piece. That connection will break as experienced by other users.
I'll assume that that type of mixing may have not been anticipated by the engineers. All other tyes of general blending may not tax that connection as hard as frozen fruit.
Therefore if you blend frozen fruit get a different mixer.
I got a Waring Pro uses the same designed coupler but is replaceable for $5.

Customer Review: More power than it can handle - not durable
Summary: 2 Stars

I bought this for my wife thinking it would be the last and best blender I would ever buy her, based on the brand, price and the solid feel.

It's been replaced twice because the rotor/teeth connection to the base of the jar has broken (just BARELY within the warranty period). It literally stripped the threads and broke the bolt. Wow. Now it's out of warranty, and broke off two teeth (not suprising, since they're plastic). Sadly, a large motor and a solid blade mean nothing if the the connection can't handle the power, and it can't, even with the step start function.

So if you want a powerful, solid, great looking blender that MIGHT last you a year, this is the one for you. I personally will be replacing it with something else.

Customer Review: Low price, but comes with serious flaw.
Summary: 1 Stars

This blender is just ok for the money.
I gave it one star because there is a serious problem with the blade assembly. After light use for about 6months, I have found that liquid leaks out the blade shaft underneath. This is evident as a build-up of a thin ring of mould on the casing around the shaft, as liquid is thrown off the spinning shaft (I didn't think one needed to scrub out the underneath - its supposed to be water-tight!).
It now runs roughly, in contrast to the smooth operation when I first purchased it.
I am not sure whether others have noted this problem. Perhaps it is a quality control issue and I had the misfortune to get a dud.
I do not recommend this blender. Overall, I wish I had saved my money for something better.

Customer Review: Upshot: look elsewhere
Summary: 1 Stars

I could list all the things I didn't like about this blender, but I won't. You might wonder how anyone could screw up something as simple as a blender, and the only thing I can figure is that when they designed this one, they felt that they needed to do it in a way that differentiated it from other blenders that have been popular for a long time. The result is a confirmation of the wisdom in the old saying: If it ain't broke, don't fix it. I didn't use mine enough to have any of the failure problems described in various reviews here because I hated using the thing. Okay, I'll tell you one things I didn't like about it. It wouldn't blend a banana into a protein shake, no matter how long I let it run. Why spend money on a blender that won't blend?
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