KitchenAid KP26M1XDP Professional 600 Series 6-Quart Stand Mixer, Dark Pewter
by KitchenAid
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Category: Kitchen
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Product Summary
Manufacturer: KitchenAidBrand: KitchenAid
Model: KP26M1XDP
Color: Dark Pewter
Product features:
- 10-speed stand mixer with all-metal construction and powerful 575-watt motor
- 6-quart stainless-steel mixing bowl; direct-drive transmission with all-steel gears
- Electronic speed sensor; auto shut-off motor protection; Soft Start minimizes splatter
- Wire whip, burnished flat beater, spiral dough hook, and clear 2-piece pouring shield included
- Measures 14-3/5 by 16-1/2 by 11-2/7 inches; 1-year hassle-free replacement warranty
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Kitchen and Housewares Reviews of KitchenAid KP26M1XDP Professional 600 Series 6-Quart Stand Mixer, Dark Pewter
Customer Review: Very Disappointed
Summary: 2 Stars
I have owned this machine for a little over a year now. Well, actually I have gone through five of these machines in the last 16 months, as each one has broken while kneading wheat dough. I use approximately 6-7 cups of wheat flour per each batch of bread. This should not be too much for this powerful machine, especially since it is advertised to handle wheat dough. I have since also had to purchase a Bosch Universal for my bread making. I have also heard excellent reports about the Electolux mixer for kneading wheat bread.
My recipe calls for a 6 minute kneading time, but each Kitchenaid got too hot and shut off after only a couple of minutes of kneading.(This time fluctuated with each machine.) I would have to wait for it too cool down. I even tried blowing a fan on one of them while it kneaded to keep it cool. It was useless.
The first time I called Kitchenaid they told me I should only knead my bread for 2 minutes at a time. This bothered me since I bought it to make wheat bread and it was advertised as being able to handle the job. They also told me not to knead above speed 2, which I never did, as the instruction manual warned against it. They sent me a new machine and I kneaded for only 2 minutes. Then the machine really began to sound rough. I sent it back 2 more times, each time getting a new machine with no questions asked. Each machine failed in the same way. This was over a period of a year. I just decided to be quiet and use the 4th one thinking they were probably growing very weary at hearing from me, but it finally died completely. It wouldn't even turn on. When I called again, my one year warranty was up, but they kindly sent me a refurbished one to replace the dead one. I decided not to make any more bread in this machine because I wanted to save it for my everyday regular use, like cookies, cakes, pancake batter, etc. So I never once made any wheat bread in it. I have had it for a couple of months now and it is beginning to sound like the other one just before it completely died. I reluctantly called Kitchenaid again. I am not sure what exactly I wanted them to do, but as you can guess they were getting a little annoyed with me, though I remained calm. I was put on hold for sometime and then offered a complete refund. So though, I am completely disappointed with the quality of the mixer, I have to say their customer service is top notch to have sent me that many mixers and then offered me a complete refund after the one year warranty was up.
I am still very disappointed in the aggravation and time this has taken. After reading other reviews I have found that mine is not an isolated case. I was beginning to feel like a big pain in the rear to have to keep calling and complaining, and have new mixers sent to me. My UPS man was even wondering what was going on. But I feel as a customer, spending that much money, I should not feel bad about expecting a product to do what it is advertised to do. Especially one with such a good reputation.
I don't know where this leaves me exactly. I considered purchasing a smaller model thinking that maybe there was simply some engineering quirks with this particular model. I love the look and convenience of the Kitchenaid mixer for everyday use, but I have not found anything to replace it yet. The Bosch is just not something that seems convenient for my everyday use, nor is it stylish enough to leave on the counter.
More KitchenAid KP26M1XDP Professional 600 Series 6-Quart Stand Mixer, Dark Pewter reviews:
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Description of KitchenAid KP26M1XDP Professional 600 Series 6-Quart Stand Mixer, Dark Pewter
KitchenAid Model KP26M1XDP Professional 600 TM Series Stand Mixer - Powerful performance, extraordinary elegance, remarkable results. The new PowerKnead TM Spiral Dough hook replaces hand kneading with a forceful punching and rolling action. The Professional 600 TM Series mixer can effectively mix up to 14 cups of all-purpose flour per recipe and produce up to 8 pounds of mashed potatoes. With its 575-watts, the Professional 600 is the most powerful KitchenAid mixer yet. Soft Start mixing feature helps minimize ingredient splatter and flour puff with gentle acceleration to selected speed after start-up. Electronic Speed Sensor monitors operation to maintain precise mixer speed. Commercial-style motor protection automatically shuts off the mixer when overload is sensed to protect the motor. Durable all-steel gears provide reliable service. Solid, truly seamless one-piece motor head design is easy to clean. Exclusive premium Satin Pearl finish adds a subtle shimmer to any countertop. Features KitchenAid's Hassle-free replacement warranty.Stand Mixers
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