KitchenAid KFP740CR 9-Cup Food Processor with 4-Cup Mini Bowl, Chrome
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List Price: Our Price: $115.00 You Save: $114.99 (50%) Availability: Usually ships in 1-2 business days Category: Kitchen See more product details |
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Kitchen and Housewares Reviews of KitchenAid KFP740CR 9-Cup Food Processor with 4-Cup Mini Bowl, Chrome
Customer Review: Beware--Customer Service Doesn't Cut It!
Summary: 2 Stars
We bought this one about 2 years ago. It worked fine with light use, however, I recently called customer service, thinking it was broken. The representative didn't want to help me try to figure what was wrong. Since it was out of warranty (1 year for this pricy processor), KitchenAid wouldn't fix it. The rep suggested I bring it or ship it to an authorized repair place. I live in Houston, Texas, one of the largest metro areas in the county. And the nearest KitchenAid repair place is 300 miles away! The rep basically said I was on my own and told me to find a local appliance repair shop.
As it turns out (thank you hubby!) once in a while the parts don't lock into place, and it may seem like it doesn't work. Mea culpa. It's working again.
Bottom line, my experience with KitchenAid's customer service and repair options was very disappointing, especially considering how expensive their appliances are. Won't buy from them again.
Customer Review: Major Design Flaw--Asking Kitchenaid to Replace
Summary: 1 Stars
I was cleaning my very dusty kitchenaid chrome food processor today and when I released the bowl a chip of plastic came off the handle. My blood boiled...why was it dusty (and now chipped)?? Because it is completely useless in the 9 cup capacity. The inner plastic sleeve/tube is too short and the sauces and pestos I make ooze right up over that tube and all over the machine and counter. It's disgusting and to add insult to injury is hard to clean the now gooped up base! Why on earth would they design something so poorly. Don't they test these first? Did they think no one would use the 9 cup bowl? The mini-bowl is better, but none of my recipes work in that small of a bowl. This machine is worthless. I have written to kitchenaid today to complain as well. I want them to to replace it or at the least give me a bowl that works with out spilling all over. This was supposed to be top of the line--well it's bottom of the barrel--don't buy it.Customer Review: Useful and satisfactory
Summary: 4 Stars
I liked the styling of this KitchenAid product better than the Cuisinart processors, and from reading reviews here felt reassured that it would be fairly sturdy, and quiet in operation. I have not been disappointed. I am getting comfortable with using this machine. I like having the option of using either a large or small chopping bowl. I grated up some of those baseball bat sized zucchinis from my garden the other day and froze baggies of this for winter cooking. I look forward to trying more raw food recipes, many of which require a food processor. I wish KitchenAid provided a box or bag with appropriately shaped slots so you could neatly store all the various blades and pieces that come with it, making it easier to find the right part when you need it. The shiny chrome on this model looks nice with my stainless steel appliances, and although I don't use it as frequently as I do my Vitamix Blender, it is a worthwhile addition to my kitchen.Customer Review: Had for a year now - replacing!
Summary: 2 Stars
Great quality product, but has a major design flaw also mentioned by previous reviewers. It is bothering me so much that I am going to get another make of processor.
When the blade and bowl are assembled, the inside lip (under the blade cover) is not high enough. Therefore everything you process (even small amounts) is squeezed up and under the lip and under the blade threads by the centrifugal force.
This needs intensive cleaning as I have discovered - I use mine for many things but mainly meat for meatballs - and cleaning out the raw meat to prevent future contamination is a nightmare. I have to use a toothpick. If you leave it it will rot and be a safety concern, as it will mix in whatever you process next. As I don't wish to spend such time cleaning due to a design flaw, or worse, causing food poisoning to friends and family - I am going to order a new processor. This should be top spec - love how it runs, but is a liability.
Customer Review: Not for anything liquid
Summary: 2 Stars
I bought this unit because of all of the positive reviews, however I find myself returning it. When making something like salsa, cole slaw or other dishes that contain even the smallest amount liquid, the liquid will come through the middle of the device under the blade and out the bottom of the bowl. Unfortunately it is a pain to clean up! Additionally the unit is very bulky and doesn't fit into my cupboard or on my counter. I love KitchenAid (I've had a mixer for years and wouldn't give it up), but this downside of not being able to handle any liquid makes the device completely irrelevant for me.
To clarify: the ridge from the bottom of the bowl at the hole in the center (over which the blade fits) was only about 1/4 - 1/2 inch tall. Not like other processors that i have seen that are about 2 inches tall, thereby allowing for some liquid in the bowl without spilling up and under the blade.