Keurig Single Serve Coffee and Tea Brewing System
by Keurig
Our Price: $176.90
Availability: Usually ships in 3-4 business days
Category: Kitchen
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Product Summary
Manufacturer: KeurigBrand: Keurig
Model: B77
Product features:
- Quiet Brew Technology 24-hour digital clock Programmable on/off
Kitchen and Housewares Reviews of Keurig Single Serve Coffee and Tea Brewing System
Customer Review: nice, when it works
Summary: 1 Stars
Been watching these for quite some time. Finally saw this B77 on QVC for $139 and change PLUS it came with 72 K-cups and the "MY K-Cup" included for that low price;got it on a day with free s&h offered also.
Removal from shipping carton was a breeze (provided one follows the instructions placed directly inside the top flap for removal, otherwise, you have a 30-minute fight on your hands and the brewer is going to win inside the carton). Set up is a breeze provided you have a dedicated outlet for it. It is quiet, nice looking, functional - for about 6 days. On the 6th day it kept turning itself off after each brewing cycle. On the 7th day it kept indicating "add water" when the reservoir was full. On the 8th day, when I managed to get it to stay 'on' long enough to make a cup of coffee/tea, no matter what capacity setting I had it on, it had a mind of its own. Getting it to dispense the appropriate amount of water for the cup size I had programmed was a crap shoot. If I programmed small, I got large, if I programmed large, I got small or medium. One time I programmed medium and it overran my travel mug which is large...what a mess. Thank goodness it was just water for my good old tea bag in the mug so I didn't have too much to clean up. (Note: when the machine turns itself 'off', according to the troubleshooting section of the manual, it is time to 'descale' the brewer which is required every 3-6 months depending on what type of water is being used. However, after 5 days use, I didn't think descaling was necessary and if it was, I was pretty sure I wouldn't be happy or willing to be descaling this thing every week).
Because I had already registered the warranty with Keurig, I contacted their CS via e-mail. Their website advises a 1-3 day period for a response based on their 'busiest time of the year'...ok, if they say so. I think it is their busiest time of year because this is a piece of junk (for a lot more reviews on this particular model, check out QVCs reviews on Item #K30256 which is no longer available but the reviews are still there).Had I read the QVC reviews and not merely the Amazon reviews, I never would have purchased this product no matter what the price. Anyway, contacting Keurig CS - got an acknowledgement in a day and a response in exactly 3 days. They are sending a replacement complete with free K-cups (48) and I can trash the original product; no need to spend the time or money to send it back to either them or QVC.
If you're salivating over this machine, do your homework. Read every review you can find before deciding. Wish I had been more astute in my research. My replacement arrived this morning from Keurig via Fed Ex (can you believe that?) and unlike the original, I don't seem to have any excitement at setting it up and trying it out but I know I must. For now, it is sitting on the floor in the shipping carton calling my name but I'm ignoring it while I listen to the pounding rain on the roof and sip my tea made the good old fashioned way...tea kettle and tea bag.
Description of Keurig Single Serve Coffee and Tea Brewing System
Deliciously simple® in less than 60 seconds! The gourmet Keurig® Ultra B77 single serve coffee system offers easy one-touch brewing with four brewing sizes, an advanced programmable LCD control center, 24-hour digital clock and removable drip tray. Includes a bonus pack of 72 K-Cups® variety pack plus one My K-Cup reusable filters. Each K-Cup is sealed air-tight for freshness and is available in over 150 varieties of name brand gourmet coffee and teas to meet the most demanding taste profiles. All coffees available are 100% Arabica beans. Includes Variety Bonus Pack: * 12 K-Cup Variety Pack * Additional K-Cup bonus pack includes 5 12 count packs from gourmet roasters: o Green Mountain o Tully's o Caribou o Newman's Own * My K-cup Reusable Coffee Filter: allows you to use your own ground coffee Features: * Color: Silver/Black * New Quiet Brew TechnologyTM * Patented microprocessor controlled technology * Removable 60oz. water reservoir w/ blue light- makes up to 10 cups before refilling * Always ready- brews in under 1 minute * Programmable LCD control center w/ blue backlight * 24-hour digital clock * Programmable on/off * 1-touch brewing: 4 sizes o 4 oz. brew o 6 oz. brew o 8 oz. brew o 10 oz. brew * Chrome handle * Drip tray is removable to accomodate taller travel mugs * Power: 1500 watts * Voltage: 120VAC/60HZ * UL / c-UL approved for household use only * Includes: My K-cup Reusable Coffee Filter: allows you to use your own ground coffee, 12 K-Cup variety pack + 60 K-Cup bonus pack (72 total K-Cups included) * Dimensions: 13"H x 10"W x 13.25"D * Weight: 12 lbs. empty; 15 lbs. full * 1 year limited warrantyCoffee, Tea & Espresso
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