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Kitchen and Housewares Reviews of Keurig B70 Platinum Brewing SystemCustomer Review: Unreliable, and I'm not pleasant without coffee Summary: 2 Stars
I've just returned my third one of these. There won't be a fourth. The fact that I went through three of them in less than 2.5 months speaks either to their production problems or my own stupidity, and probably some of both, but I'm going to blame their production issues -- I just want to use up the K-cups I bought.
If you toddle over to Keurig's site, you'll see that I'm not alone as this unit is regularly lambasted by people with the same problem as me. I can only imagine how they got so many 5-star reviews here, speculating that money changed hands somehow, but maybe I'm just being cynical. It's certainly possible that Keurig shipped decent units to Amazon and the rest of us got the garbage.
In short, it stops working. Either it won't get new water from the resevoir after a brew cycle or it won't get any water from the resevoir at all. At this time it'll either just shut itself off or sit there pretending to be a coffee maker when it's really just a large paperweight. Yesterday, got up, put my cup in, pressed the brew button, and got about 2 tablespoons of sludge. This after many days of the shutting itself off problem. Sometimes, when I noticed it not getting new water after a brew, if I picked up and re-seated the resevoir it'd suddenly work. Not any more.
So I got to have instant coffee yesterday and smart people around the house stayed the hell out of my way. And I'm going to send my remaining K-cups to a friend who evidently got the 1% of units that actually work. I'll go back to grinding coffee and brewing it the traditional way.
For what it's worth, when it does work, the coffee is mediocre. Newman's Special Blend and Tully's French Roast were the best. Green Mountain's Nantucket Blend is akin to drinking dishwater mixed with bad instant coffee -- and no, "bad instant coffee" isn't redundant as I've had some instant coffee that was better that the Nantucket Blend. I think the people of Nantucket ought to sue over using their name on such swill.
Customer Review: Coffee shop in my kitchen!! Summary: 5 Stars
I bought the Keurig B-70 for entertaining purposes as well as personal use. I use it for tea mostly. But coffee drinking guests in my home will no longer witness the appalling ritual of me hauling out my dusty coffee maker (that I never remember how to use,) digging out the ten month-old frozen coffee grinds from the back of the freezer and then guessing at the water/coffee ratio -- only to make an atrocious cup of coffee; everyone ended up wishing nobody bothered! Well no more! Now I can easily offer anything hot to drink & rest easy knowing it will be a near-perfect cuppa "whatever" in just seconds; no fuss! With SO many selections to offer guests it will be a pleasure to accommodate special requests. Plus, people love perusing my selections and picking out exactly the one they want!
My likes:
Best reviewed single-server in comparison studies with tassimo, etc.
Best selection, hands down, of tea and coco (and coffee?).
LIGHTNING FAST -- 15 seconds in most cases.
Beautiful- stainless; blue glow illuminates water tank as well!
Work on your part = put a cup under it & pick your drink.
Great directions have you up and running five minutes out of the box.
Vibration is LOUD but after initial set up is about ten seconds per use & not NEARLY enough reason to even CONSIDER passing up this machine.
Entertaining made easy -- no fuss & actually a great conversation piece
Coffee snobs will still prefer the hard way -- French press or whatever -- and my Irish grandmother might have slapped me if this machine meant I would never brew my tea again (though I find the Keurig tea quite good). Point is, most of us who drink coffee and tea a couple times a day will find this works better than our own fumbled efforts with our current home appliances/methods and gets the job done in seconds flat; the time saved alone is worth it (used to take me more than two minutes to heat water in the microwave for tea with the bag). Tip: got mine at Bed, Bath & Beyond with a 20% off coupon!
Customer Review: Wonderful machine, but broke after one month**Update Summary: 3 Stars
First let me say that I purchased my machine at Bed, Bath, and Beyond. I bought it due to the range of brew sizes offered, specifically the 11 oz travel brew size, and the variety of coffees and teas offered. I loved the fact that I could have a hot cocoa or some tea and then my hubby could have his AA Kenya one second later. My husband and I used the machine daily at least 2 times a day for a month. Per Keurig recommendations, we never shut it off or used the auto shutdown or auto on features. We only used bottled or filtered water. Almost exactly a month to the day I purchased it, it began it shut off after brewing. It would give me my cup then sort of sit there and hum for a minute then shut off. This happened after every K cup. Not what I was expecting for $160.
From the other reviews I have read both here and on the Keurig site, the problem seems to be the water intake function from the outer water tank to the inner tank and the shut offs are the beginning of the death spiral for this machine. I have already called Keurig for an exchange because taking it back to BB&B will probably just get me a machine from the same bad batch. The CSR from Keurig said I won't be able to get a new machine til May, so now I am stuck with a bunch of K cups I can't use. If I had to do it again, I would not have purchased this machine. The reviews were already out there, and I should have listened. This is too much money to spend for something that died after a month. Hopefully, Keurig has fixed the problem because as of now you can't even order this machine directly from them. Will post an update once I get it.
***Update***
I got the new machine a few days after this review, which was much faster than quoted. There was a noticable difference with the water intake area. With the new machine, there is a much stronger sound when it pulls the water in. I have not had any issues so far. We still use it 2 to 3 times a day and use filtered water. Hopefully it lasts, so I am adding a star.
Customer Review: Perfect Cup of Coffee Everytime... Summary: 5 Stars
I was introduced to this coffee maker about 6 months ago when I spent five days at a lake house in Texas with ten of my gal pals to celebrate my birthday. Each morning we had the thrill of going through the many selections of K-Cups and picking out the perfect one to suit our individual needs for that morning! Everyone got exactly what they wanted - in about 40 seconds. No mess, no fuss, no leftovers to toss away.
After doing some more research into the variety of "single cup" brewing systems I realized that this really is THE ONE TO HAVE. Unlike the Tassimo brewing system, Keurig offers you a variety of gourmet coffee & tea manufacturers to choose from. Don't forget to order the K-Cup Reusable Coffee filter so that you can use your own coffee grounds - yet another option that Keurig offers. Variety is the spice of life so stock up on your favorite herbals teas & flavored coffees and remember to order the Spinning Carousel to hold your choices (27 slots) for easy viewing! There are many websites to choose from that sell these K-cups. Amazon has a decent variety but they're not always available.
We've had so many friends pop in at a moments notice and instead of hurrying to brew a pot of coffee we just direct them to the K-cups and let them choose for themselves. No more making a pot of decaf and then a regular pot to please everyone!
A great feature is that you can set a timer to have the system turn on so when you get up in the morning you have hot water ready to go and then set the timer to turn the machine off at another desired time. Keurig suggests leaving the system on all the time but I think it's unnecessary especially if you're only morning coffee drinkers like us! It only takes about 4 minutes for the water to heat up so if you can't wait that long you've got issues that need to be addressed with a professional.
Get this for your own household and one as a holiday gift to share with someone else. They'll thank you over and over again!
Customer Review: Love it but just one thing to mention... Summary: 4 Stars
I love this machine! I bought this for myself as a Christmas gift and it has been the greatest gift ever! I just had a baby recently and I don't have the time or energy to brew coffee . I love the fact that there are so many different flavors to choose from. There are over 200 different flavor varieties. I like my machine for the instant pick me up. Put the K-cup in and push the button. Ta-dah! Instant gratification.
I'm not sure if this is very cost effective if you drink a pot of coffee or more. If you buy a small K-cup package of 18 for 10 dollars you are paying about .56 cents per cup w/o tax. Costco sells boxes of 108 for 47.99 = .44 cents a cup. So, if you're willing to pay for convenience, I'd say go for it! It's also great to try different flavors of coffee or tea every day of the week! Why not?? It's cheaper than Starbucks and so easy to use!
The only draw back is that you have to experiment how much water to dispense. There are 5 buttons to choose from which dispense different amounts of water. Your coffee can get a bit watered down easily. It may also take a few K-cups to fill a travel coffee mug. According to the manual, if you use bold coffee, you should be able to use more water. The iced teas are wonderful! Add ice to your cup and there you go! Just make sure it's not glass or it could break.
My machine came with 60 K-cups and a re-usable filter. The K-cups are essentially a piece of plastic with the a mini filter and coffee grinds/ or tea sealed with foil. If you want to be more "green", there is a product online which enables to re-use your disposable K-cup. You peel of the foil and dispose and rinse out the grinds, dry out the cup, put your own grinds in, and then use the special K-cup re-usable lid. Supposedly, coffee tastes better this way then using the K-cup filter the company manufactures since the filter is just a metal like strainer. I don't know because I haven't tried it but good to know there are options out there.
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