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Kitchen and Housewares Reviews of Helen Chen's Asian Kitchen 14-inch Carbon Steel Flat Bottom Lidded Wok SetCustomer Review: I wouldn't recommend buying this Summary: 1 Stars
Before buying this wok set, I read all the reviews on Amazon and was convinced that those who gave this product bad reviews did not handle the wok properly. In other words, I believed that via proper seasoning, this wok should work rather well. It turned out the opposite. I read the instruction information carefully, did the seasoning according to the instruction,and it only worked for a short while. Do you ever want to know how frustrating it is to wash the wok after each use(taking 3 times longer than washing a regular pan)? Do you ever want to know how frustrating it is to season the wok for 3 times after it rusts? Do you ever want to know how frustrating it is to call the customer service, only to find that the number is now an All-State number? Honestly, I'd say that this wok may work well for a short while. So if you feel prepared to embrace all the frustrations it may incur after the 3rd use, then go for it! Otherwise, I wouldn't recommend this product to anyone.
Customer Review: Great wok, great price Summary: 4 Stars
The Wok is nice, light and works as intended. The only reason I'm not giving it 5 stars because it's not quite as easy to season as some would have you believe. While I'm no expert, the wok still sticks a bit on some things when using it after a good initial seasoning and many uses. I've researched and seen a few tutorials from experts but haven't reached quite the same non-stick I'm used to on cast iron.
1 Star deduction for time investment compared to a couple other brands my friends have tried and succeeded on. Maybe it's me or maybe it's because besides the first seasoning we're not on a gas top, but I feel these factors fit into the reduction.
Anyway, the wok seems well made, the lid was better than expected and it preforms magnificently for cooking.
I would recommend this and buy it again if required. Works great on our induction top.
Customer Review: Great wok Summary: 5 Stars
This is a very sturdy carbon steel wok with a very light aluminum lid and a nice bamboo spatula.
I have had no problem with rust. The trick is to not scrub off/through the "seasoning" when cleaning. You just scrape it down with a bamboo utensil and maybe a paper towel. No dish washing liquid nor abrasive pads required! A wok is not meant to be cleaned in the same way as your stainless steel cookware.
It's a lot of fun cooking with this wok.
I will offer the following advice for the first-time wok user: Realize that your kitchen stove probably doesn't put out the BTUs that a commercial unit does, so don't over-fill the wok when cooking - You cannot make the big servings like your local Chinese restaurant does. For the same reason, there is really no reason to get any bigger wok for home use, unless of course you have commercial equipment at home.
Customer Review: Great Wok Summary: 5 Stars
I have been using this wok for a couple months now and it has been performing admirably. I haven't had a single problem with rust (or anything else for that matter) in the two months I have owned this. I don't know why other people are having such difficulties but I'll give my routine for caring for my wok in the chance that it may help other people out:
After using the wok I rinse it out with hot water and a sponge. I do not use any soap at all. I then immediately dry the wok with a towel and set it on an open flame to evaporate any extra water off. Once it has gotten nice and hot I add a dab of oil (the peanut oil I fry with, usually) and use a paper towel to coat the entire inside surface. Then I let it cool down before putting it away. It takes a couple extra minutes to do but I find it worthwhile for the sake of keeping my wok in clean working order.
Customer Review: keep looking Summary: 1 Stars
I really wanted to love this wok, but I don't even like it. I too followed the seasoning instructions to the letter, was so very careful to heat and clean it multiple times before it's first use, keep it lightly oiled and it still rusts every time I use it. My food tastes like metallic fish, and no, I've only ever cooked chicken, beef, and vegetables in it. I believed I could keep it nice, despite some the negative reviews it got about rusting. But every time I take it out of the cabinet, there are new rust marks as well as black marks. I'm over trying to clean it and will probably need to buy a new wok.
More Customer Reviews: 1 2 3 4 5 6
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