Hamilton Beach 54245 Deluxe 14-Speed Blender, Black
by Hamilton Beach
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Product Summary
Manufacturer: Hamilton BeachBrand: Hamilton Beach
Release Date: 2006-05-01
Model: 54245
Color: Black
Product features:
- For superior mixing AND ice crushing power -with no leftover ice chunks
- Stainless blades
- Powerful 700 watts of peak power, glass jar
- Extra long 3 years warranty
Kitchen and Housewares Reviews of Hamilton Beach 54245 Deluxe 14-Speed Blender, Black
Customer Review: Don't buy this product! Mine died in 5 months, warranty was a hassle to enforce
Summary: 2 Stars
I'm leaving my original review below, so potential buyers can see how quickly my happiness turned to disappointment. I've had my blender for five months, used it probably 6-7 times, when suddenly it died. None of the buttons worked, and changing outlets didn't help. I contacted customer service on the Hamilton Beach website twice, asking them to repair or replace it (it's still within the three year warranty period), with no reply. I next plan to contact the Better Business Bureau and anyone else I can think of. How dare they sell a mid-priced blender with a three year warranty and then ignore the consumer who contacts them! Don't buy this blender, or you'll also be sorry.
Edited again January 2010: Hamilton Beach responded to the BBB complaint right away, and sent me a new blender free of charge. I am required to cut the plug part off the power cord of the old one and mail it to them as proof (I guess) that I owned the old one or I'm not still using it. I was pleased to get the new blender, and with how fast and courteous they were once I got their attention. But overall I still would not buy this product again. The hassle factor just isn't worth the price.
Original review:
I had been looking at blenders for some time, when I found this one. I was looking for a powerful one with a large glass pitcher and multiple buttons for different functions. The ones I had seen in various stores had one or two buttons, which I don't think is enough. Also, most blenders have 300 to 500 watts of power - this one has 700 watts. I ordered this model from Amazon.com (free shipping, YAY!) and it arrived quickly.
The first thing I did was grind coffee beans. They all ground quickly, with a little "tornado" pulling the beans down to the blades. The blender produced consistent sized grounds, and emptied easily. The powerful motor never got hot despite 15 minutes of hard work.
Next I made a smoothie, and it performed perfectly. I did use the lid, to protect against splashing or surprises. Then I used my blender to grind up peaches for peach butter. It did a great job despite not adding any additional liquids. Last night I made hummus with garbanzo beans, garlic, lemon juice and tahini (sesame oil), and the blender made a smooth paste in a short time.
I have two complaints about this blender - the pitcher is oddly shaped inside, making scraping pasty contents out harder than a straight sided pitcher. And the rubber gasket that seals the blades to the base is built into the blade assembly. That means that when it needs to be replaced, the whole blade assembly will need to be replaced too. So instead of a $2 gasket, it will be somewhat more expensive to replace.
Other than these two points, I am very happy with my new blender.
Description of Hamilton Beach 54245 Deluxe 14-Speed Blender, Black
Deluxe 14 speed Blender has exclusive patent-pending Wave-action blending technology for superior mixing & ice crushing power -with no leftover ice chunks. Powerful 700 watts of peak power , 48 oz Glass Jar , and extra long 3 year warrantyBlenders
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