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Kitchen and Housewares Reviews of Haier HLP21N 6.6-Pound Pulsator Wash with Stainless Steel TubCustomer Review: Can't Use it Yet - Faucet Adapter Not Intuitive Summary: 1 Stars
So I ordered this washer and one of the related dryers 3 weeks ago. The dryer came w/in the first week. The washer just arrived 2 days ago. That's annoying, but that probably had more to do w/ the carrier Fed-Ex than the company I purchased it from. Anyway, I got it all set up and was looking forward to attaching the hose to the faucet and doing my first load then writing a great review. Then I spent over an hour trying to figure out why the adapter would not attach to my faucet and trying to decipher the very sparse instructions and weirdly uninformative diagrams. I don't have a particularly fancy nor rare faucet style but the adapter that comes w/ the washer doesn't even come close to fitting. They're almost exactly the same diameter. One will not fit inside the other. I'm clearly doing something wrong and will have to buy a wrench to see if I can "remove the aerator" like the instructions say, but it's annoying that a "quick start easy connect" adapter can be such a pain in the butt on a run of the mill faucet. I could see if I had some strange faucet, but it's just basic and run of the mill. Nothing outstanding about it, so you'd think an "easy fit" universal adapter would have no problem. I'm writing a review simply to say that while it's probably "easy" for 95% of people, it could also not be "easy" and if that happens, you're basically out of luck in terms of getting help, b/c the diagrams and troubleshooting tips are completely useless...
Customer Review: Must have for new parents living in an apartment Summary: 5 Stars
I bought the washer one year ago, primarily to wash baby clothes. After 1 year of daily wash, I recommend this washer to every parent friend who lives in apartment.
Saves time
- no laundry room, no more waiting for a machine, no need to look for quarters
- can do laundry when baby and mother nap
Saves money
- using the washer daily for 1 year more than pays for the cost of the washer and electricity
- basically you only need 2-3 days supply of baby clothes/bibs/wash clothes
I bought this Haier washer after seeing it in a friend's apartment, and it quickly became the workhorse in my household. It runs every day to wash baby items - bibs, clothes, sheets, blankets, etc. The water level can be adjusted to low, medium, or high to accommodate for different load. The washer fits in the bathroom and is easy to operate.
I recommend reading the manual carefully before you install or use it. For the first few washes, watch it carefully for leaks. The hose that came with the machine was too short for me, so I bought a longer hose from a local hardware store to connect the washer to the faucet. At first the hose was stiff and it leaked at the connector when doing a cold wash. Luckily, after washing 1-2 loads with warm water, the problem disappeared. A very satisfied user ever since!
Customer Review: Expected More for the Money Summary: 2 Stars
This "portable" washer has no handles, is not available with wheels, is too heavy to lift easily, and the instructions make it clear Haier's lawyer's want it permanently installed. I bought it specifically for portability, so I put it on a dolly.
It is three months old. It has developed an annoying habit of shutting off in the middle of the normal wash cycle. So far, it has been possible to turn the power back on and restart it, but this does not bode well for the future.
The faucet adaptor is easy to apply and remove, but the two pieces slip apart easily. They do not slip back together easily. Trying to do so by hand will create a spectacular water fountain, which you will discover when it sprays halfway across the room. By the time you finish cleaning up the mess, you will enjoy beating the adaptor back into order with a hammer, which is the only way to do it.
You are supposed to level the machine. I did not bother since it gets moved. Therefore I do not blame it for leaking a bit - np - kitchen floors need mopping.
For approximately $200 US, the cycle switch should have worked longer than three months. The adaptor is a pain. And it is annoying that Haier advertises it as portable but means it to be stationary.
If you're in the market for a portable washer, try something cheaper first.
Customer Review: Good Product, Excellent Service and Great Product Summary: 5 Stars
I bought this machine to make my wife's life a little earsier. She used to hand wash our baby's clothes separately because she believed that would be better for the baby. I can not argue with her so I went online and found this HLP mini washing machine. The machine arrived and we used it happily for 9 months, washing our baby's clothes every other day until the pump stopped working. I did a research online and read all those horror stories about Haier America's customer service. I did not have too much hope for this machine however I just give it a try anyway to see it Haier can repair the machine or send me a replacement one. I called the customer service number and spoke to a rep in a couple of minutes. He was very helpful. He only asked me several questions about the machine then said Haier will send me a replacement. What I need to do was to collect the power cord, serial number tag, invoice (printed from Amazon) and a check of $14.99 for the Fedex shipping. I send these in a certified mail to Warranty Exchange of Haier America in Fords, New Jersey. Today I received a brand new machine! It is a HLP21N instead of HLP21E purchased. I just tried the machine and it works great! Compare to HLP21E, this new model is much quieter, and there is no linen filter to install. I am so happy for the machine and for their excellent customer services. Great job! Haier!
Customer Review: Love this little washer so far! Summary: 5 Stars
Just got my portable washer yesterday. It came from Target, was double-boxed and arrived in perfect condition. I had no trouble following the set-up instructions, and had the machine up and running within an hour. I live in a small cottage, with a connected livingroom and kitchen (where I run the machine). The first load was a week's worth of socks, underwear and a set of scrubs (for one person), and I selected the medium water level, which was plenty for this load. The machine ran through the wash cycle without a problem, and was surprisingly quiet. The spin cycle did a great job of removing water from the clothes. This washer is perfect for me, a single person in a small living space, and so far has exceeded my expectations.
July 2009 Update: Well, my little Haier washer is still going strong! I generally do one or two loads per week, and I've had no problems at all with the washer. I also wash my bedding (full size sheets) and towels and the machine handles them well. The secret is not overloading, and setting the water level high enough to ensure that the items can move freely around inside the tub. The only down side to this model is the lack of casters (I believe there's another of this size that came with casters, but may no longer be available). Others have resolved this problem by putting the machine on a platform with casters.
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