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FoodSaver Pro III Vacuum Sealing Kit, White by Tilia
Product SummaryManufacturer: Tilia Brand: FoodSaver Model: PROIII Color: White Product features: - Durable home-vacuum packaging system vacuums and seals automatically
- 5-level seal control; instant seal to stop process; built-in roll storage and cutter
- Accessory port for vacuum-sealing cans, jars, bottles, and canisters
- Accessories include bags, dishwasher-safe drip tray, instructions, and more
- Measures 20-4/5 by 6-4/5 by 3-3/8 inches
Accessories:
Kitchen and Housewares Reviews of FoodSaver Pro III Vacuum Sealing Kit, WhiteCustomer Review: Caveat Emptor--No durability and zero customer support Summary: 1 Stars
I'm writing this after the failure of my 3rd Tilia FoodSaver Pro (all 3 were purchased new) in a little less than 4 years. I've been a slow learner, but after throwing several hundred dollars at Tilia, I finally get it: these things don't last and the company doesn't support them in any equitable, consistent and reliable manner. A rating of zero stars would be more accurate, if Amazon allowed it.
My first unit failed after almost two years. It was a FoodSaver Pro II model and was the longest-lived of the 3 machines I've had. While it worked, it was fantastic at preventing freezer burn and deterioration of food quality, and I loved it. Though disappointed that this so-called "Professional" model didn't last longer and dismayed that it couldn't be repaired, I had liked it so much that I was hooked. I tried two of the next-generation model that replaced it, the FoodSaver Pro III. Neither of these machines made it beyond a year before failing.
I initially wrote a highly detailed account here about my experiences with each of the 3 FoodSaver Pro machines I've had. My problems with the machines and Tilia's customer service are so similar to what others have reported in their reviews here that I decided to eliminate the repetition. Suffice it to say that I encountered the same problems that other reviewers have described regarding failed gaskets and sealers; complete loss of vacuum pressure; and no adequate replacement parts and help available from Tilia for any of my 3 units.
An out-of-state friend recently told me about her experience with Tilia. She received a FoodSaver Pro III as a 2008 Christmas present, and it failed after 3 months. After some stonewalling from Tilia over her lack of a receipt (this had been a gift), she was finally able to get a replacement unit, which developed its own problems within a few weeks. The company initially insisted that they would send her another replacement in lieu of the refund she wanted. She persisted and got the refund, but not without having to fight for it.
If you have a FoodSaver Pro and are considering the various accessories, I don't recommend them. In a flush of enthusiasm in the early weeks of using my first FoodSaver Pro, I purchased additional canisters and one of the marinade containers. Like the FoodSaver Pro machines, the canisters are pricey, and they're great--as long as they're working. Not a single one of them lasted more than several months before the ability of the lid to retain a seal failed. I was very careful with them, and never cracked any of them or put them in the dishwasher, but to no avail. Tilia would not replace them or supply a new lid to go with the rest of the canister, so these ended up being costly disposable jars that weren't recyclable.
The FoodSaver Pro could be such a good product if (1) its ongoing problems had been corrected in subsequent production; (2) it were engineered to be longer-lasting; and (3) Tilia chose to genuinely support it with quality replacement parts and service, for which I would gladly pay. Instead, Tilia produces so many failed machines and canisters that can't be repaired or recycled, and that just end up in the garbage. What an irresponsible waste and rip-off.
Description of FoodSaver Pro III Vacuum Sealing Kit, WhiteFoodSaver PRO III Professional Series Vacuum Packaging System. Take air out, seal freshness in and eliminate freezer burn once and for all with this easy-to-use, commercial-quality home vacuum packaging appliance. The FoodSaver Professional III helps put an end to food waste. It keeps just about all your favorite foods fresh and delicious up to 5 times longer. The top-of-the-line Professional III features Automatic on-touch operation, an Accessory Port for vacuum packaging of cans, jars, bottles and canisters and built in Roll Cutter and Storage. An Instant Seal button liets you control the amount of air removed to prevent crushing delicate items. For questions on any FoodSaver product, call Tilia FoodSaver Customer Servict toll free number 800-777-5452.
Vacuum Sealers
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