Electrolux : EW30EF65GS 30 Electric Range Stainless Steel
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List Price: Our Price: $2,299.00 You Save: $200.00 (8%) Availability: Usually ships in 1-2 business days Category: Major Appliances See more product details |
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Kitchen and Housewares Reviews of Electrolux : EW30EF65GS 30 Electric Range Stainless Steel
Customer Review: Fantastic cooking and ease of use with one minor problem
Summary: 4 Stars
I managed to find this stove at a severe discount and jumped at the chance to own it. Plus we needed to replace an older stove in the house we just bought that didn't match our other appliances. It was also a glass cooktop stove so we had something to directly compare it to.
In any event, it's a joy to use, and the controls are quite simple. I really like the backlit electronic readout as it makes seeing what's happening very simple -- only the burner which is on is lit, or only the function which is working in the oven is lit. Quite handy, and the blue LED clock looks very classy. Also, the burner displays are great since the temperature/power is represented by a blue dotted line which goes in a circle -- the more blue dots, the higher the setting. No more numbers or Lo/Med/High! The burners get hot very quickly, and the various sizes make it easy to match your pot or pan with the proper size to avoid wasting heat.
The oven door is great -- very high quality. The lights inside are also amazing, extremely bright and the best lights I've ever seen inside a range anywhere. The "luxury glide" rack is also very nice and works very smoothly exactly as they advertise. One caveat...our luxury glide rack had some plastic on it (some sort of protective coating) that may have been left there by the guys who installed the range. When we used the oven the first couple of times, the plastic burned and started smoking, necessitating a cleaning. Check yours before you use it. Apart from that, the cooking has been efficient and even, and we really like the lack of an exposed heating element on the bottom, which will make cleaning up spills MUCH easier. We haven't used the warming drawer yet, nor have we tried the convection aspect.
The only downside we've found is that the glass surface seems to scratch quite easily. We had one non-stick pan with a slightly textured bottom that we had used with the previous range (GE Spectra) without any problem. With the first use on the Electrolux, we had a couple small scratches in the glass which was disappointing. However, the instructions do tell you to only use flat-bottomed pots and pans. That being said, the GE Spectra wasn't affected, and I would have thought the Electrolux would at least be as durable. In any event, we gave away that pan and haven't had any problems with our other pots and pans (mostly All-Clad and Calphalon), and the Electrolux beats the GE Spectra in every other regard without question. Just a small word of warning. This is the reason I gave it a 4 instead of 5 stars. I wish I could have given it 4.5, actually, because it really is a fairly minor consideration compared to the overall quality.
Bottomline is that we're very pleased with our new addition. It looks great and works great, too. The only problem is that it looks so nice that it makes our cheap microwave look just that -- cheap! We may have to upgrade the microwave to match the sleek lines of the range.
Customer Review: Product and Customer Service is terrible
Summary: 2 Stars
On one hand, I love the range and its features. On the other hand, it has been nothing but trouble. Starting within a few months of purchasing, we started having trouble with the Control Lock feature. This is a required feature for this oven in a house with 5 cats who know no boundaries, as they often walk across the stove, which can cause it to turn on or off... So, we lock the controls on a regular basis.
One day, the lock stopped working. It would try for a few minutes and after 30-120 seconds, it would start beeping and flash an error code. Cancel would get rid of the error, but the controls were not locked. AND, just to make it worse, the primary oven was locked, permanently. Could not get it open under any circumstances. Neat.
So, now, three repair trips later, it seems to be working again, for now. Not once has Electrolux offered me anything to make up for the issues or lack of a working oven. My toaster oven is getting some serious use, though!
Oh, and the problem with the stovetop scratching easily - that is an understatement. I have owned glasstop stoves before, but this one is incredibly sensitive, and none of the cookware I am using is old or messed up, but scratches keep appearing. And, Electrolux will not do anything about it, or even respond, as they only cover "cosmetic" problems for 30 days. Even though we originally reported the issue within 30 days, Electrolux is claiming they have no record of the call, and they are no longer responding to attempts by the appliance store to reach them. Wow - GREAT customer service.
Now the over-the-range microwave is having issues, they sent the wrong parts, and have told us not to use it until fixed. Sweet! Such wonderful products.
Customer Review: An excellent electric range
Summary: 5 Stars
A delight to use. Excellent controls, the best oven racks I have used, and an excellent DVD on the care and use of the range and its many features. The blue oven interior probably does nothing to improve the function of the range but it is very attractive and distinctive. The packaging of the range was very good and it arrived without damage. The price is a little higher than the competitors but I believe well worth it. If I was doing another kitchen, I would buy the same Electrolux range again.