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Dualit Classic 4-Slice Toaster, Charcoal by Dualit
List Price: $380.00Our Price: $279.78You Save: $100.22 (26%)Availability: Usually ships in 24 hours Category: Kitchen See more product details
Product SummaryManufacturer: Dualit Brand: Dualit Model: 40421 Color: Charcoal Product features: - Color: Charcoal
- Size: 9"H x 14"W x 8"L
- Hand made in England.
- This toaster features extra wide 28 mm slots
- Stainless steel body
Accessories:
Kitchen and Housewares Reviews of Dualit Classic 4-Slice Toaster, CharcoalCustomer Review: worst value for money, worst toaster I ever owned! Summary: 1 Stars
Pretty but, uneven toasting, first batch comes ok but uneven, second batch same temperature, burned. First slot ( left side ) comes almost not toasted even with the sandwich cage ( ( I buy medium thickness toast so, needs it to stay in place as the slots are quite wide ). I used it sparingly for less than two years but, the timer is broken now, I wrote to customer service the following letter:
Our 4 slice toaster burned our toast to ashes last night as the timer got stuck!
It was purchased in 2005 as a wedding gift but, only started using it sparingly in late 2007,
after we moved to a new home.
I cannot imagine that a product with values such as Dualit's, can be as dangerous as not having
a cut off power control if overheating ( I had never seen toast turning into ashes in my life before )!
I do not know what kind of warranty it carries if any but, I definitely hope it offers service / replacement.
Also, the toaster has been making very uneven and unpredictable ( sometimes too light,
sometimes very dark, depending whether it was the first batch or not ) toast which again,
for such a highly praised machine, I would expect much better and consistent results.
We used to have a simple Russell Hobs that produced great toast every time either from frozen or from fresh.
To which they replied:
"We are sorry to hear you are experiencing problems with your Dualit toaster.
The Timer on this product is a mechanically wound part and can therefore, over time, lose elasticity. For this reason, we do recommend in our Instruction Manual that the appliance is not left unattended during use and is switched off at the socket when not in use.
However, a replacement Timer unit can be obtained on our website or by calling our Customer Service Helpline."
Hardly the service or reply one would expect, if you look on ebay, there are hundreds of sales of replacement timers sold which means I am not the only one with a broken one. Do not buy if you can help it, unless you are prepared to live with uneven toast and have to buy either a replacement or a new one soon after...
Description of Dualit Classic 4-Slice Toaster, CharcoalThe Dualit Classic NewGenToaster combines simplicity and sophistication perfectly. With extra wide 28mm slots to accommodate a Sandwich Cage and the award winning ProHeat elements, a patented design which increases toasting efficiency & element longevity, every toaster has a removable crumb tray and an adjustable rear foot. The Warming Rack is adjustable to work with any of the Dualit Classic Toasters and is exceptionally useful for warming items up with out having to put them into the toaster itself. The sandwich cage which has a built in drip tray, can be purchased as an accessory. DUALIT worldwide sells one sandwich cage and a warming rack with every toaster sold. Engineered in England and hand-assembled to the last detail, the Dualit 4-slice toaster is that ideal accomplishment--a hardworking kitchen appliance with an elegant presence. Its curvy retro shape is undeniably handsome and its structural components withstand the rigors of a high-octane kitchen. In fact, the toaster can output up to 130 slices per hour, should the entire neighborhood ever depend on you for breakfast or tea. The key to Dualit's exceptionally even browning is the toaster's system of patented ProHeat elements, a series of flat bars behind a smooth, transparent coating. The result is an efficient, durable design, suitable for everything from brioche to sandwiches. The elements are encased by a rugged, stainless-steel housing that you may not even recognize as a relative of its lightweight, plasticky peers. Each slot measures 28 mm wide and is extra deep to allow for the use of the Dualit sandwich cage (sold separately). One adjustable leg accommodates uneven surfaces and rubberized feet protect your countertop. The Dualit toaster has manually operated functions and is designed for people who like to engage with their appliances. Operation is simple but rewarding. A rocker switch selects 2- or 4-slice toasting, and a 4-minute timer knob lets you fine-tune browning time. Instead of a pop-up function that can prematurely cool toast, the unit comes with an ejector knob that you raise when you're ready for it. For smaller households or busy kitchens, Dualit also makes 2- and 3-slice models. All Dualit toasters come with a one-year warranty. --Emily Bedard
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