DeLonghi ESAM3300 Magnifica Super-Automatic Espresso/Coffee Machine
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List Price: Our Price: $558.00 You Save: $702.00 (56%) Availability: Usually ships in 1-2 business days Buy Used: from $425.00 (click here) Category: Kitchen See more product details |
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Kitchen and Housewares Reviews of DeLonghi ESAM3300 Magnifica Super-Automatic Espresso/Coffee Machine
Customer Review: Cheap looking
Summary: 2 Stars
I almost bought this machine online but made a wise decision to see it first hand in a store. I couldn't have been more disappointed by its appearance. The machine looks nothing like its picture on closer inspection. The shiny stainless steel-looking parts in the photo are nothing more than plastic covered in cheap-looking chrome foil. The only real metal part outside is the drip tray cover. The buttons and knobs are wobbly. From the looks of it this is a cheaply-made machine and I just don't have the confidence that it's going to last beyond its short 1-yr warranty period.
If you care about how a $800 gadget looks on your countertop, this is not one to own.
Customer Review: Simple and wonderful
Summary: 5 Stars
We wanted to make a big investment on a quality machine that would satisfy our need for coffee bar drinks without paying $4-$7 a pop. We settled on this machine and have had zero problems. The quality is excellent and there isn't a day that it's not used in our house. I think it has already paid for itself. The crema on the coffee is excellent and better than you get at most places. I ordered mine online, received free shipping, used a 20% off coupon, and avoided taxes...total came to a little over $600. A pricey investment, but well worth it for us. Only cons for me is that it is noisy while grinding and the buttons and signals took some getting used to.Customer Review: Machine may be ok, DeLonghi stinks, 12 cups later machine is off for 8 weeks of repair
Summary: 1 Stars
Don't purchase any De Longhi product...
Machine will not turn on after making 12 cups of coffee. Customer service is curt and not helpful.
Only solution they had was to send machine from Florida ro California for repair. Between the transport time and ordering parts from italy ? ( no parts kept in the us, then don't sell it here ! )and then sending it back to Florida, my new machine will be gone between 6 to 12 weeks.
It doesn't matter how good the coffee is that it makes if it doesn't work !
I figure each of the 12 cups cost me about $ 66.00 so far !!
STAY AWAY FROM THIS PRODUCT
Customer Review: Very Happy!
Summary: 4 Stars
My wife and I have never been a big coffee drinkers, but this machine has definitely made us more excited about drinking coffee. We're very happy with the quality of the drinks it makes and the ease of use. The only issue we have is that it's quite noisy. It's hard to turn this on without waking someone up in the morning. Although the amount of maintenance / clean-up / refills it requires is quite manageable, it bothers me that ti asks to refill the water when there is still about 1/4 left.
Anyway, apart from the noise this is a really great machine. I've very happy with the purchase!
Customer Review: 2 expensive repairs in 30 months of ownership
Summary: 1 Stars
I have had this machine break twice for no explainable reason. Repairs have been related to the "boiler" and "generator" and have come in at $600. The machine is only used by my wife and I. Its descalled monthly. I seriously have no idea why my machine is so fragile and neither do the Delonghi authorised repairers. I have no doubt it will break again so I am looking for another brand.
On a positive note the coffee tastes good, heat-up is quick and cleaning easy. It could do with a larger water tank though and I guess a more powerful pump so as to heat up the milk faster.