DeLonghi BCO70 Caffe Nabucco Espresso, Cappuccino, and Coffee Bar
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Kitchen and Housewares Reviews of DeLonghi BCO70 Caffe Nabucco Espresso, Cappuccino, and Coffee Bar
Customer Review: Good So Far
Summary: 4 Stars
Just received the BCO70 as a gift. Made very good coffee and espresso. Over all, very happy. The manual dosen't describe what the pop-off lid is on the right side. (To the right of the espresso "accuflavor" switch). What is it for? (Milk)? A message to DeLonghi's internet site has yet to receive a response. Have read the review's here (all very helpful) and now will need to be very careful with the fliter holder. Did seem to be a potential breakage problem area to me. Grind my own coffee and putting the ground coffee into the filters (whether regular or espresso) is messy.Customer Review: Great Coffee and Lattes
Summary: 5 Stars
After a couple weeks of use, I'm very impressed with this. The coffee maker makes great coffee (water brews at proper temp.) and has the tapered-style filter, which helps quality, especially when making less than a full pot. Does NOT have auto-off feature. The Espresso side of the unit is equally impressive. It offers good control of water flow rate, or the water can be turned off while steaming milk. Does NOT come with a frothing pitcher, so consider one of these as well as a thermometer (unless you have a calibrated finger to hold to the side of your frothing pitcher).Customer Review: Great at Coffee Making, Lousy customer service
Summary: 1 Stars
Great coffee bar however if you should ever need to order spare parts, watch out.. The coffee pot developed a hairline crack in it after a week and of course the coffee leaked out. I called Amazon first who in turn gave me the number for Delonghi. I explained the situation and they told me I had to purchase a new pot and that the glass is not covered under warranty.. Here is the kicker, the damn coffee pot is 1/3 the price of the entire machine. $30.00 for a pot please, $5.50 for shipping.. I will never purchase Delonghi products again knowing this information.Customer Review: The Leaky Machine
Summary: 1 Stars
We have had this machine for about 9 months. The machine has been in transit and in the repair shop 6 of those nine months. A friend wanted one but I told ,"Don't waste your money". This thing leaks froms the overflow above the coffee basket. Many reviews tell the same story. The manufacture claims they are not aware of the problem. One rep actually told me I must be lying, as the machine can not leak as I discribed. It is finnally fixed. The next failure and it goes in the dump. This was suposed to be a treat for my wife and I. It has been a nightmare!!!Customer Review: It's an okay coffee pot, but if you need a new part you're on your own
Summary: 2 Stars
There's really nothing to complain about with this pot except that the plastic cover is flimsy and breaks easily. I've had mine for about five years and the cover (I've never even washed it in a dishwasher!) is completely useless. When I call the company to replace what is probably a $.50 plastic part they tell me that I must also buy a new carafe and that it will run me about $30..... not gonna do that - I could buy a new coffee pot that would also be 'just fine' for that kind of money.