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Cuisinart SM-55 5-1/2-Quart 12-Speed Stand Mixer, White by Cuisinart
List Price: $550.00Our Price: $217.99You Save: $332.01 (60%)Availability: Usually ships in 1-2 business days Category: Kitchen See more product details
Product SummaryManufacturer: Cuisinart Brand: Cuisinart Release Date: 2007-04-01 Model: SM-55 Color: White Product features: - 800-watt stand mixer housed in durable die-cast metal
- 12 speeds; 5-1/2-quart stainless-steel bowl; slow-start and gentle-fold functions
- 15-minute countdown timer; 3 power outlets; auto shutoff; tilt-back head
- Chef's whisk, flat mixing paddle, dough hook, and splashguard included
- Measures 15-1/2 by 10 by 12-1/2 inches; 3-year warranty; 5-year motor warranty
Accessories:
Kitchen and Housewares Reviews of Cuisinart SM-55 5-1/2-Quart 12-Speed Stand Mixer, WhiteCustomer Review: Works well, but shakes and "walks" around the counter. Updated Summary: 2 Stars
Bought this at a national retailer for a SUPER DUPER price. It mixes, kneads and whips like a champ. No complaints about how it works. The BIG BIG issue is that it shakes and walks across the counter. It does not really matter what you do with it, although it is worse with a heavier load such as a bread dough. The machine is top heavy and the base appears to be made of cast aluminum while the motor and gear set are attached to the upper portion of the machine. The top starts to oscillate back and forth when the machine is on which causes the base to vibrate and loose contact with counter. Putting a damp towel under it helps to keep it in place, but I never had to do that with any of the Kitchenaid/ hobart machines I've used before. I called Cuisinart about this issue and the kindly explained that I must be using it wrong. So don't expect great customer service with this unit either.
On the plus side, the timer is nice. It stops the machine when time elapses. and the mixer gradually gains speed even it you start it at full speed. This stops a fluff of ingredients from flying out of the bowl. I also like that the shape of the bowl.
If the price wasn't so low i would have brought this back. If you can get it cheap its worth it, if not get the Kitchenaid.
In review...
The GOOD:
-gradually steps up speed
- mixes, whips and kneads excellently
- bowl is a nice shape and size for scraping etc
-timer stops machine when time is up
THE VERY VERY BAD:
- Shakes , moves around counter top etc
- base seems to light to handle weight of motor etc
- accessories are expensive and kind of silly (eg: no pasta roller, only an extruder. it's pasta not play-dough!!)
- Awful customer service.
- Warranty is useless, mail in service only and user pays shipping both ways. This thing is huge and would cost a fortune to ship.
UPDATE:
After talking to Cuisinart customer service, and having them inform me that I am not using it properly. I decided to contact Cuisinart again and try for an RMA replacement. They insisted that they would do that for any product they sell other than a Stand Mixer or microwave oven. Convenient!! However if i am willing to pay shipping to New Jersey from Michigan both ways (an estimated $80.00 with insurance) they will have a technician look at it. I only paid $129.00. Needless to say I took this unit back as it nearly walked of my counter last week.
Description of Cuisinart SM-55 5-1/2-Quart 12-Speed Stand Mixer, WhiteCuisinart is changing the way the world mixes. This phenomenal new stand mixer delivers more power, more capacity, and more options--and it comes with the best name in the business.
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