Cuisinart MCP22-30H MultiClad Pro Stainless 12-Inch Skillet with Helper
by Cuisinart
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Category: Kitchen
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Product Summary
Manufacturer: CuisinartBrand: Cuisinart
Model: MCP22-30H
Color: Stainless
Product features:
- Triple-ply stainless construction
- Cast Stainless steel Cool Grip handles
- Dishwasher/Freezer/Broiler Safe; Oven Safe to 550° F
- Helper Handle
- Drip-free rims
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Kitchen and Housewares Reviews of Cuisinart MCP22-30H MultiClad Pro Stainless 12-Inch Skillet with Helper
Customer Review: Love the pan - hate the customer service
Summary: 1 Stars
I owned this pan before I bought my expensive Electrolux range. That was when I realized that the pan did not sit flat on the cooktop. I called to send it back (lifetime warranty) and that is where the saga begins. The employee I spoke to discouraged me from sending it in. Went on and on about how much it was going to cost me to mail it back. I said the pan was worthless to me as-is (could void my cooktop warranty) so I might as well send it in. I waited about 4 weeks before calling to find out where my replacement was and I was told it "was being processed". Waited another 3 weeks and called back and was told this time "that item is on back-order, but should be in soon". Waited another 4 weeks and called back on 24-May and was told this time that " good news, it shipped on the 21st of May". I thought that was too much of a coincidence, so when I received my pan I did a UPS tracking on it. It was actually processed and shipped on 24-May! I HATE being lied to. It took ~12 weeks to get a replacement pan and I'm reasonably certain the whole "being processed" and "on backorder" was a lie too - designed to make it difficult to return a pan. With all the great quality pans out there, I will not be purchasing another Cuisinart - even though the new pan does sit flat. I also own many Cuisinart small appliances, but will be rethinking any additional purchases.
Description of Cuisinart MCP22-30H MultiClad Pro Stainless 12-Inch Skillet with Helper
Cuisinart MultiClad Pro Stainless cookware features professional triple-ply stainless construction. A core of pure aluminum in bonded to an 18/10 stainless steel interior and a brushed stainless exterior for unsurpassed cooking performance. The exclusive Heat Surround Technology distributes heat across the bottom and extends up the sides for even cooking and maximum heat conductivity. Equipped with stay-cool handles and tapered rims for drip-free pouring.All Pans
Kitchen and Housewares