Cuisinart DGB-600RC 10-Cup Stainless Thermal Carafe
by Cuisinart
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Our Price: $35.99
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Category: Kitchen
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Product Summary
Manufacturer: CuisinartBrand: Cuisinart
Model: DGB-600RC
Color: Black
Product features:
- For use with DGB-600BC
Kitchen and Housewares Reviews of Cuisinart DGB-600RC 10-Cup Stainless Thermal Carafe
Customer Review: Don't put in the dishwasher!
Summary: 2 Stars
I really love the Cuisinart coffee maker, even though you need a "preflight checklist" to use it. You will only forget the basket lid once or the filter once!
I am not sure how long the carafe will keep coffee hot. I usually brew coffee in the morning or when guests come to dinner and use it right away or within a short period of time. I am too impatient and do not use the pour spout. It is far too dainty and slow for me, so I just take the lid off to pour the coffee.
I really, really like the coffee maker, but the carafe has been a problem because the instructions do not include a warning saying that the carafe is not dishwasher safe. Now that I know this, I expect trouble free service from the new carafe.
I put all of the parts in the dishwasher for years. One day I noticed a sloshing sound when I removed the carafe from the dishwasher. Thought maybe water was trapped in the handle. Took off the handle and scraped about a teaspoon of bacterial crud from under the handle, but no water. (I will be periodically cleaning the handle from now on. Yuck.) I turned the carafe over and shook it, and water drained along the inside of the carafe. So I think I have been drinking coffee flavored with old dishwater for quite a while.
I checked in my closet because I have a newer carafe that I only use when guests come over. I can brew regular and decaf coffee after dinner and have a carafe for each. I had only washed it a couple of times, and there was water inside that one also.
I called Cuisinart. The new one was still under warranty, but they would not honor the warranty in my case because I had bought it through Amazon. (I have the shipping membership and try to order everything on line through Amazon.)
The Cuisinart rep said that had I bought it from Cuisinar, they would have been willing to replace the carafe because she acknowleged that there is nothing in the instructions saying don't put it in the dishwasher.
The Amazon customer service department (thank you!) got this straightened out, and I have a replacement carafe that I do not place in the dishwasher and it is fine. I will be paying for another one myself to use as a spare, as the original appliance is about 3 years old and the carafe is getting scratched up anyway from normal wear and tear.
Description of Cuisinart DGB-600RC 10-Cup Stainless Thermal Carafe
Replacement 10-cup (5 ounces each) double-wall thermal carafe with a generous stay-cool handle and drip-free pouring spout.Kitchen & Housewares
Kitchen and Housewares
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