Cuisinart CSC-650 6-1/2-Quart Slow Cooker
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Kitchen and Housewares Reviews of Cuisinart CSC-650 6-1/2-Quart Slow Cooker
Customer Review: Waste of money
Summary: 1 Stars
I have gone through 2 of these now and both ceramic inserts have cracked in the same place! Cuisinart customer service is not interested in replacing the inserts even though I have only used it 2 times before they cracked and were unusable. I had to send the pot back for replacement and the replacement had the same trouble.
My cheap Rival crockpot that I had for years before I purchased this one never had problems or I would think that this was operator error. I was really looking forward to using this because I love all my other Cuisinart products but I am going today to purchase a nice, inexpensive, reliable Rival crockpot.
Customer Review: Awful Slow Cooker
Summary: 1 Stars
This was given as a wedding gift, bought off our bridal registry. It is our first slow cooker and we chose it because of the Cuisinart name. I agree with the other reviews, it looks great - but steam does comes out of it and it definitely burns food. It's burned 3 dishes already. If you have to watch a dish that defeats the purpose of a slow cooker as you can't leave it on while you're at work. Knowing that newer cookers "cook hot" I have tried to decrease the cooking time - but that didn't help because it still cooks when it's on the warm setting. I'm returning this piece to the store tomorrow and buying another slow cooker.Customer Review: Temperature regulation issues and broken parts!
Summary: 1 Stars
After cooking with our Cuisinart CSC-650 Slow Cooker on three occasions, with less than successful results, we are giving up. First, unlike numerous other reviews I have read here, our Cuisinart slow cooker never heats up enough. Perhaps Cuisinart over-corrected the overheating issues that other users have mentioned. It is very disappointing to have company over and have to tell them that the food isn't ready yet, only to have to end up using a pot on the stove to finish the job. Second, one of the "feet" broke off of the bottom of the unit. I can't imagine using it sitting lopsided on the counter. . .Customer Review: looks nice, works well, but the OUTSIDE gets scalding hot!!!!
Summary: 3 Stars
We received this slow cooker as a wedding gift, and I've used it at least once a week for over 4 years. I really like the size, however, the metal outside gets so hot I have several scars from bumping into it over the years. The porcelain dish just cracked last night (no fault of the unit) so I'll have to replace it....and I'm not sure I'll buy another Cuisinart. I have a toddler, and limited counter-space, so I worry about her reaching up and getting burned on the housing.
It was great while it lasted, but I'm hoping for something that doesn't leave a scar next time!
Customer Review: Cuisinart Downhill
Summary: 1 Stars
Twenty years ago, the Cuisinart brand was reputable. Now, not so much. I've tried several appliances and their quality control (as well as their design department) are nothing like they used to be. After various bad experiences, I just avoid this brand. For example, I tried to get some help from their customer "service" people when the dial markings on my pannini grill smeared off after one use. No help. The "service" person just denied that the smearing happened. Then a couple of months later a newly designed grill appeared with the markings stamped in rather than merely printed on.