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Kitchen and Housewares Reviews of Cuisinart CRC-400 4-Cup Rice CookerCustomer Review: Burns rice even w/ more h20 Summary: 2 Stars
Bought one recently from a Mervyns sale. Rice burned especially at the bottom (black & crunchy). So I returned and got another one in case the 1st one was defective. Nope, did the same thing. So next go around, I added more water, but still the rice tasted funny- a burned taste- although the rice didn't burn as much this time. For the cost and design, I was hoping this would be a great rice cooker. Design element is cool especially wiith the retractable cord, however, this cooker can't even perfom its main purpose- just plainly cook rice without burning it. Yes, I did add enough water and followed instructions and used the measuring cup. Hopefully they'll improve it. Better yet, maybe Krups can design a better abd sleek-looking yet working rice cooker.
Customer Review: Ok, if you like crispy rice Summary: 3 Stars
This was my first rice cooker, and I've used it a lot since buying it. It's fast, convenient, looks nice and clean up is pretty easy. I used the steamer for a chicken dish, and that turned out great. I have two problems with it: 1) water leaks out the top and runs down the side of the cooker almost every time. You need to put a lot of butter in it to keep this from happening. The rice tastes great if you do this, but it's probably not very healthy, and 2) a portion of the rice is almost always crispy. I think the rice at the bottom of the cooker gets burnt, although it doesn't appear burnt. All I know is that no matter how much water I add, I still get crunchy rice. My boyfriend likes it that way, so it doesn't bother him, but it drives me crazy.
Customer Review: save your money until you can buy something better Summary: 2 Stars
I made the mistake of buying this rice cooker about 2 years ago. I looked at other brands but wanted to save money and try this one. Two years later, I wish I had never done it and put the money towards something much better. I am about to give it to Goodwill. It does still work - BUT - it overflows about half of the time (and I do put oil in as other reviews suggested, which does help some). The non-stick coating is really poor and basically is not very non-stick. So now I am back on amazon looking at getting a new rice cooker. I would rather spend more initially at this point, and get something that will last for many years. This does work and does cook rice reasonably, so if you're looking for a bargain I think there are some around on this model.
Customer Review: Marginal design equals marginal performance Summary: 3 Stars
It cooks the rice. Otherwise, I'm not so happy.
1) It tends to boil over (adding oil or butter helps -- but so would good design).
2) It scorches when I use stock instead of water.
3) You have to be there to unplug it, there's no auto-shutoff, although it will go into permanent warming mode.
4) You have to load it before plugging it in, otherwise it goes right into warming mode.
5) The cooking directions are wrong (what? it's a rice cooker) -- use the directions on the rice, not in the book.
6) The lid doesn't fit. Not on the pot, and not on the steamer.
7) The "cool" extra steamer gadget overcooks everything -- other than rice
So go with the Zojirushi systems -- they're made by pros.
Customer Review: Perfect rice but overflows or undercooked rice, no overflow? Summary: 1 Stars
I was very excited when I bought this rice cooker from Bed, Bath and Beyond. I loved the stainless, boxy look because it went well with my kitchen. But lovely as it was, it could not cook rice.
I tried several ways to cook rice -- I followed the instructions on the manual, used a technique taught by my mom, cooked for a longer period .. each time rice was always undercooked.
My last experiment was to cook the rice with way more water than instructed. This time the rice was perfect but my countertop was a mess. Boiled rice liquid overflowed and leaked all over the sides of the cooker and onto my counter.
Needless to say, I'm done with giving this rice cooker a chance. I'm returning it tomorrow.
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