Cuisinart BFP-703CH SmartPower Duet Blender and Food Processor, Chrome
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Kitchen and Housewares Reviews of Cuisinart BFP-703CH SmartPower Duet Blender and Food Processor, Chrome
Customer Review: Worst Blender I've ever used
Summary: 1 Stars
This is my first time I've ever taken the time to write a review - but I can't say enough bad things about this blender.
It is loud! 4 doors closed, and it still manages to wake the baby up as the sound permeates every inch of the house and to my inner soul.
It smells! After every blend you get the smell of burnt rubber but it's just the heavy duty motor.
It spills! Every time I try to pour a smoothy I manage to get a large part of it to spill down the edge. Never had this problem with the el cheapo blenders.
Difficult to attach! If you don't get the food processor blade to seat just right, when you try to put it onto the motor things just latch up. I end up having to pull out all of the food - wiggle the shaft loose, and then start over again.
Only good thing I can say about this thing is that it looks nice on the counter top. Just don't try to use it. I often resort back to the Braun food processor I bought for $20.
Customer Review: Need to replace parts over time.
Summary: 3 Stars
I purchased this product in 2005, and I didn't use it that often, maybe once a month average? I had to replace the blender blade around 2007 because the bottom plastic part under the blade that gets locked into the motor (don't know what you call it) broke. It wasn't too expensive to replace and it works fine after that, but then I don't use it that often so that's not really saying much. I noticed recently (2009) that the food processor makes this really loud ultra-sonic noise when I use it, and it wasn't that loud in the beginning. I think something's wrong with the food processor base that locks into the motor (the black part - it's called the gear box collar) and I will likely replace that too for 20 dollars plus shipping. All in all, you're not getting a quality product if your buy this, because the plastic parts are too weak to handle all the grinding and crushing. If I had to go back I would invest a little bit more to buy a higher quality product.Customer Review: Save the box, you're gonna be mailing it back!
Summary: 1 Stars
My first call to Cuisinart was in regard to the ear-piercing volume of the food processor. They listened to it and said it was normal. Sooo, make sure you throw in a pair of ear-plugs with your purchase. And please note that babies' ears are very sensitive and they should NOT be in the room when this food processor is in use.
My second call to Cuisinart was at the 6 month mark when the drive shaft exploded. They quickly sent me a new one in the mail and I was very pleased!
My third call to Cuisinart was at the 9 month mark when I was trying to grate cheese (not even a hard parmigiana mind you, but a soft cheddar/jack!) This time they were unhelpful and told me I would have to mail them back the entire unit for inspection and include return postage! So now I have the burden of wondering if it's worth spending the postage and waiting in line for a hunk of junk that's probably going to break again in a few months.
Customer Review: Blender works fine-- Food Processor is no good.
Summary: 1 Stars
I bought this because I didn't have a food processor, and my blender had broken. I thought this would be a good compromise for my small kitchen. The blender has always worked fine. The food processor, however--1. When I got it, a small piece was missing, which meant I could not use the shredder/slicer. I had to wait months for Cusinart to send me the missing part.
2. The bowl of the food processor cracked. Specifically, one of the locks that hold it to the base. Now, when using it, I have to hold the bowl down with my hand. There is also a crack in the top.
3. It doesn't work well at all for grating cheese, which was the main reason I wanted a food processor! I end up with big chunks of cheese trapped between the top and the shredder blade.
All in all, I don't recommend this product. The food processor should work as well as the blender... but it just doesn't. The work bowl is far too flimsy.
Customer Review: Cheap construction, bad design- DON"T BUY!
Summary: 1 Stars
We got this for our wedding - it didn't take much use to figure out why its such a piece of crap.
1) The food processor is made of cheap plastic and the locking mechanism breaks easily - for us, it broke in the first six months, and once that mechanism is broken, you have to hold the processor lid down in order to get it to start. Bad design of the locking mechanism and cheap material.
2) The blender blade got locked - who knows how or why - I swear we haven't misused it, all I did was try to make a smoothie. Its now basically impossible to turn the blades of the blender. I've tried taking it apart, but without a work bench its really not possible, since you need some kind of a clamp to hold down the piece that engages the motor while turning the nut that holds the blades in the opposite direction.
Shame on you cuisine art. Don't buy this! I'm never buying a cuisinart product again.