Cuisinart BFP-703CH SmartPower Duet Blender and Food Processor, Chrome
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Kitchen and Housewares Reviews of Cuisinart BFP-703CH SmartPower Duet Blender and Food Processor, Chrome
Customer Review: This item is junk
Summary: 1 Stars
I bought my Duet combo food processor / blender several years ago but I got rid of it within a few months. The blender had a really flat bottom and didn't feed food down towards the blades very well, it was really loud, the motor wasn't very strong and the food processor stopped working right away. I purchased it at Bed Bath and Beyond, and I wondered about the low price. Now I know why. I liked the idea of the combination to save counter space, but I ended up going back to my original (over 15 year old) Cuisinart food processor that is smaller, melted, stained and has a dull blade. It's still better than the duet!
I complained online to Cuisinart and they called me several times and left a number for me to call. When I called it they acted like they didn't understand why I was calling. They try to act like they have good customer service, but they don't. I called several times but couldn't get anyone to listen to my complaints, so I don't understand why they bothered to contact me in the first place.I don't understand why Cuisinart continues to sell this product. It gives them a bad name. I know that some of their products are reliable, but not this one!
Customer Review: Noisy - does not make good chutney
Summary: 1 Stars
Here's a couple things off the bat:
I use this blender for heavy Indian cooking and I will compare it's performance to my Aunt's 30-year old glass-jar blender (Osterizer) that she still users every two days.
1. This it is noisy. Very noisy. At the food processor setting / puree you can't hear squat within 20 feet of this thing.
- The 30-year old Osterizer is incredibly quiet in comparison.
2. This thing does not make good chutney. No matter what jar / blade/ setting you use - at the end the chuteny is never 'fine' enough and is leafy/chunky.
- The Osertizer is quiet and does the job with a glass jar mixer
3. The Cuisinart glass jar always has stuff that never reaches the blade when I am pureeing spinach / coriander.
- The Osterizer never misses a beat
From what I am reading online - the new Osterizer blenders are garbage.
I was recently informed by a friend, that one can get the Indian Sumeet brand mixer for about $100 including shipping designed for 110v. I think I am going to go with that in the next couple weeks.
BTW, I've had this blender for 2 years now.
Customer Review: poor design, poor results
Summary: 2 Stars
( I bought from Macy's, not Amazon. )
I use the food processor more than the blender and have been disappointed with its design and performance. In order of importance:
1) It is extremely LOUD. So loud, I wear ear plugs while using it for more than a 10-15 seconds at a time. Lest you think my hearing is delicate, I saw Jimi Hendrix perform live back in the day.
2) There is no slow speed. Stir is very fast, and it goes up from there.
3) As others have noted, the parts break too easily. We already replaced the bowl and now handle it with kid gloves.
4) My previous food processor had a split pusher block which helped (a lot) when feeding carrots and other narrow veggies. The Cuisinart lacks this simple feature which means I foolishly guide the food down the feeder chute with my hand.
5) For some reason the rubber feet stick to everything. If we leave it on the counter for too long, the feet come off when we pick the base up.
It gets two stars because it does process food and blend, but so much else is a dissappointment. Don't buy this product.
Customer Review: Big Disappointment
Summary: 1 Stars
My duet went into the trash this week, but I am checking the reviews anyway to see if it was just mine. The other owners all had the same problem as I did. From the beginning the loud whine was horrible and made me think there was a problem. The food processor top cracked soon after purchase followed by the safety latch piece of the lid. The blender was not strong and ingrediants had to be stirred because if you mistakenly added too much liquid they would quickly go runny. Then that smelly stench coming from the whiney motor started last week and the black "wheel" in the base that turned the blades just ripped apart inside. It was basically all beat up from the beginning and I would have to hold it and nurse it along for the two years or less that I had it. The reasons I bought it was for the space savings as I have a tiny kitchen and the wide blender jar because I am a klutz and would not knock it over on my counter after taking it off the base. Those things in the end plus that horrible motor is what did the product in. I was very disappointed and hope this will help others avoid purchasing a lousy expensive product. Thank you.Customer Review: Ok while it lasted...
Summary: 2 Stars
I received this blender/food processor as a wedding gift. When we first opened the box, a small piece was missing but Cuisinart sent us a replacement quickly. The food processor is very small which is fine for making small batches of pesto or sauces, but soups and dips have to be made in batches. The motor is not very strong, so processing takes a long time. I'm not sure if it is because of the motor or if the blades are not very sharp, but the processor chops very unevenly. I didn't use it very often because I was usually not happy with the results and could hand chop or slice vegetables, herbs, or nuts more quickly and evenly. The blender worked fine for the first six months or so until the seal around the bottom went bad, causing leaks. We replaced the seal but shortly thereafter the mechanism that turns the blades in both the blender and food processor went bad. It wasn't worth it to us to replace this part after being frustrated with this product for so long. I now have an 11 cup Cuisinart food processor that works much better and a cheap Block and Decker Blender that has been going strong for a little over a year.