Crock-Pot 38501-W 5-Quart Round Smart-Pot Slow Cooker, White
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Kitchen and Housewares Reviews of Crock-Pot 38501-W 5-Quart Round Smart-Pot Slow Cooker, White
Customer Review: Bad Bad Bad!!!!
Summary: 1 Stars
I used by Grandmother's old crock-pot throughout my college and graduate school years. I never had a problem and I had a number of recipes I loved to make.
When I got married two years ago, I got this crock-pot as wedding gift. I am annoyed by the comments from people who have said those who had food dry out and burn did not know how to use a crock-pot. That is false. I never had a problem until I used this crock-pot. I have tried numerous times to make my favorite dishes (dishes I could make in my Grandmother's crock-pot). Every time it has come out too dry to even attempt to eat. The sauces also burned. It makes it really fun to clean! My suggestion, go to a garage sale and find an old crock-pot. It will be better than this one.
Customer Review: Way too hot
Summary: 1 Stars
I actually feel better reading all these horrible reviews. Everything I'd made in this crock pot was burnt - even when I reduced the temperature by half and/or cooked in less time.
I agree with the fire hazard comments. I would not have felt comfortable leaving this unattended.
This is my first crockpot so I thought it was user error. Although if I cut a recipe's cook time from 6 hours to under 3 hours and my meal was still burnt & ruined, maybe I should have thought it might be a faulty crockpot.
This thing has sat unused for several months in my kitchen. What a waste of money. Now I'll be looking for a better model and will hopefully have some yummy crockpot meals to look forward to.
Customer Review: Add me to the stack of disappointed reviewers
Summary: 1 Stars
I can't add much that hasn't already been described. I got mine for Christmas and it definitely ran hotter than a crockpot should. After a dismal attempt at a pot roast, I tried heating one gallon of water in the crock on the LOW setting. After about 2.5 hours the water was gently boiling. I didn't try the HOT setting -- electricity is expensive. Why throw good money after bad?
I read in some reviews that people called Rival and they had a new (hopefully working) crockpot sent to them. I tried that and got a different response. The service rep told me that the Smart Pots cook hotter than the others and if I didn't like it, I should return it to the store from which it came. Fair enough. I followed her advice.
Customer Review: I really like this crockpot.
Summary: 5 Stars
I've had this crock pot for at least 2 years as of this writing. I use it at least 3 times per month. I like it a lot. I like the timers on it and the size. I don't have to watch the clock and if I am not there when the time is up, it keeps warm so the food does not spoil. I can see that someone may say it over cooks if it has been on warm for some time, but that is not the fault of the pot.
The food seems fine to me - never had a problem. I have other rival crock pots. I have an old round one with an unremovable pot from the 1970s, I believe, which still works fine, and a smaller version of this one but without the timers. Rival's products have always held up very well for me. I think they are a quality company.
Customer Review: Works fine if you cook time/food size appropriate
Summary: 5 Stars
Ok, I have not tried to cook with it overnight and I usually put it on the 6-8 hour setting anyway. I really have enjoyed it. I saw that other folks tend to think it can cook too fast/hot but it has always cooked my foods perfectly when I use the size of food specificed in the manual set on the appropriate time. The lid sits on top and will lift up to let out steam, just as any pot will do when the contents are hot and expanding within, but the sound is minimal and I really dont see how the other reviewer could hear this all the way in their bedroom from the kitchen. I LOVE my slow-cooker and highly recommend it. It has a great little dip warmer addition that keeps hot dips perfectly warm like spinach-alvocado dip. Yum!