Customer Reviews for Crock-Pot 3735-WN 3-1/2-Quart Slow Cooker, White

Crock-Pot 3735-WN 3-1/2-Quart Slow Cooker, White

Crock-Pot 3735-WN 3-1/2-Quart Slow Cooker, White Our Price: $21.43
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Kitchen and Housewares Reviews of Crock-Pot 3735-WN 3-1/2-Quart Slow Cooker, White

Customer Review: FIRE!!
Summary: 2 Stars

I had one of these for 2 yrs and it was great. After the first year, the handle broke off the top. I contacted Rival and they said I could buy a new lid. Which I did. They send it and it is not the right size. Fortunately I was able to take the handle off the new one and put it on the old lid. Onto my next complaint... the lid and handle get extremely hot.
Well a few weeks ago I pull my crockpot out, pour in my ingredients, and plug it in. I hear a loud pop and see flames and sparks fly out of the bottom of the crockpot. My husband grabbed a potholder and unplugged it from the wall. Fortunately our circuit breakers popped themselves off when this happened. I took the ceramic dish out of the crockpot and turned the base over to see what happened. The cord was actually burned right off the base at the connection point!! Thankfully we were home when this happened.
I immedietly called Rival since I have never gotten the base wet and always took care of the crockpot. They offered me a replacement crockpot, and to pay for the repairs from the fire on the counter. I did turn down the replacement product. I do NOT want another rival product in my house. Especially after finding out that this has happened to two other people I know!!
I went out and bought a Hamilton Beach, and I never ever leave the crockpot on when we leave the house anymore.
BE CAREFUL with RIVAL!

Customer Review: Amazing for the Price
Summary: 5 Stars

Rival Mfg Co. 3735-WN Crock-Pot Slow Cooker For the price, this little Crock Pot is amazing. It is perfect for cooking a large sweet potato or white potato to be halved and shared with one other person. It is great for taking a pot of baked beans or a green bean casserole to the office party. It is big enough to keep some collard greens warm after they've ben cooked down. It is a nice size for chili con queso. It is ideal for serving at a buffet because it is pretty.

Although I like this Crock Pot and use it often, I have two problems with it. First, it heats well, a little too well. I never use it on the high setting. Sometimes it overcooks on the lowest setting. Therefore I usually reduce the cooking time or turn it off intermittently. Since I own only one of this model, I don't know whether this is simply a peculiarity of my pot.

The joy of using a Crock Pot to cook is huge. Slow cookers use a tiny amount of fuel. In the summer they don't heat up Southern kitchens. In the winter, they provide a place to cook soup that warms our tummies.

The other problem is that I spill stuff on the outside -- the part that cannot be immersed and I have to work at keeping it clean and pretty.

Customer Review: Satisfactory for price, but could be better...
Summary: 3 Stars

My crazy life caused me to turn to the convenience of a crockpot. Indeed, there's nothing better than coming home from a nutty, busy day to find dinner (which you threw together while you were making lunches at the beginning of the day) hot and bubbling, waiting for you to dish up and enjoy.

That said, when I needed to replace my old crock pot, I picked this one up at my local Target. I like the oval design; it fits better in my cabinet than my round one did. The price is great. However, I have to agree with several of the reviewers who feel the lid doesn't give a tight seal. Nearly every time I use it, I come home to the lid banging and bumping open as the meal is simmering, and juices/sauce spattered all over the counter and backsplash.

Oh, and one other thing would really make this a much better crockpot. An indicator light, for those of us who sometimes forget to plug the thing in. I did this once, after filling the pot, turning it to low, and leaving for the day without first plugging it in. I came home to cold raw meat and veggies (which of course I had to dump), and the pizza delivery boy.

Customer Review: Purchased 1st Rivel crockpot 1977 and it still works.....
Summary: 1 Stars

Yup, I purchased my first Rivel Crockpot in 1977 and it is still kicking, nothing ever broke, the plastic lid is fine and was always durable. Granted, it has only Low, Med, High, (off/on) also WARM. It is a 5 qt. capacity, real brown crock with a yellow tin base. Think I paid approximately $29.99 for it. I love it and can't believe you gals are purchasing a new crockpot in 2010 and by the same Company which originally made the first crocks and Rivel is going doing hill like a one wing airoplane. Plastic covers breaking, handles fall off and Rivel doing nothing about it - in 1977 Rivel would have sent all you gals new crockpots and personlly had someone followup on each and everyone of you for feed back. I thinking of purching this particular crockpot but after reading you horrible reviews regarding Rivel's customer service I am keep me ole crockpot and if it blows a gasket sooner or later think I will go to Hamilton Beech they have great reviews and outstanding writeups. Tip I just read on the Net under reviews, said we should look at crocks 'WHITE' crocks and not at ones with dark colors inside.

Customer Review: In the Trash After Three Years
Summary: 1 Stars

I bought this crock-pot from Amazon in October 2006. The unit occasionally burned the bottom of meats after eight or so hours on the "High" setting, but otherwise I had no complaints until today.

After only 3½ years of light use, the handle on the lid snapped off. The handle is attached to the lid with a phillips head screw that goes through the lid into a hex bolt imbedded into the plastic handle. The design is such that it is not only impossible to repair, but you can't get the lid off the cooker without burning your fingers. Picture a vise grip pliers attached to the bolt to get through today's meal and you can understand why I'm looking for a new crock-pot.

Because of the issue with the occasional burning of meats, I'm now considering a programmable one to make up for this shortcoming. One star is deserved because you ought to be able to use a crock-pot without having to throw it out after the limited use that I gave this one.
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