Capresso CoffeeTeam Therm Coffee Machine w/grinder
by CAPRESSO
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Product Summary
Manufacturer: CAPRESSOBrand: Capresso
Product features:
- Slow grinder all steel conical burr grinder
- Automatic - 4, 6, 8 or 10 cups and select mild, regular or strong
- 10-cup (47 oz.) capacity
- Over 200° F brew and up to 180° F coffee temperature
- Stainless steel thermal carafe
Kitchen and Housewares Reviews of Capresso CoffeeTeam Therm Coffee Machine w/grinder
Customer Review: Caution - Burrs not Accessible for Cleaning or Service
Summary: 1 Stars
For some reason Capresso has decided to make all of their all-in-one grinder / brewers with the burr grinders locked away inside where they can not be cleaned, inspected and replaced when needed.
We own this very same Capresso Grinder / Brewer and finally found all of the hidden screws to remove to allow thorough cleaning of the grinder. The hardest part is figuring out how to dismantle their puzzle. Unfortunately Capresso has also decided to refuse to sell parts for the machine, except for items such as lids and carafes.
Recently our coffee seemed weak. I had just totally cleaned both burrs and everything was as clean as new. I found the problem to be dull burrs which slowed down the grind speed producing less coffee grounds and thus weak coffee. I replaced the burrs with a set from our Capresso 560 grinder and now we've got full strength coffee again.
The problem I now face is that Capresso REFUSES to sell the lower burr, the one that is the dullest. They consider this an internal part. I now have a useless $80 grinder that I sacrificed to save a $200 coffee maker.
I have called Capresso several times trying to find a way to buy a complete burr set and was appalled by the attitude, arrogance and rudeness of the people on the phone that got incensed when I did not happily accept their answer "We do not sell internal parts." They were not helpful at all and worse yet, did not seem to care. I don't think they do, at least not the people I could get in contact with.
We like out CoffeeTeam better than we like the company.
Capresso, very disappointing to deal with.
Description of Capresso CoffeeTeam Therm Coffee Machine w/grinder
? Choose from 4, 6, 8 or 10 cups and select mild, regular or strong. Program two completely different settings, one for manual operation and one for automatic operation. ? Solid steel conical burrs, the same as found in our automatic coffee centers. The slow grinding of the burrs imparts minimal heat preserving more aroma than blade grinding. It also allows a finer and more uniform grind than combination machines with a blade grinder. ? Four fineness settings for light to dark beans let you adjust the grinder to your preferred beans. ? Grinding and brewing are separated, keeping moisture away from the grinder. The filter automatically swings forward and the brewing process begins. ? Bean container holds up to 80 grams of coffee. Detachable see-through cover lets you check the flow of the ground coffee - easy to clean the grinder channel. ? AM/PM Programmable Clock/Timer lets you set the time when to grind and brew automatically. ? The display shows the time, the strength setting and for how many cups the grinder is programmed. ? 10-cup (47 oz.) capacity. ? GoldTone Filter (size 4, conical) included. ? Over 200° F brew and up to 180° F coffee temperature in the thermal carafe directly after brewing. ? Use the CoffeeTEAM Therm like a regular drip coffee maker with pre-ground coffee (without grinder) in case another kind of coffee is required. ? Stop-and-Serve lets you remove the carafe while brewing to serve a quick cup. ? Easy to cleanDrip Coffee Machines
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