Capresso 471.01 CoffeeTEC Digital 10-cup Coffeemaker with Stainless-Steel Vacuum Carafe and FrothXpress, Black
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Kitchen and Housewares Reviews of Capresso 471.01 CoffeeTEC Digital 10-cup Coffeemaker with Stainless-Steel Vacuum Carafe and FrothXpress, Black
Customer Review: Capresso scores again!
Summary: 5 Stars
I've been impressed with the well-thought out products coming from this relatively small company in the small appliance industry. Their Swiss designers have the leading edge technology in coffee makers and the CoffeeTEC is the latest innovation. Coffee is brewed 10 cups in under 8 minutes, and that's fast. The idea is to have the fresh coffee exposed to hot water for the minimum amount of time, so flavor is extracted without extracting the bitter parts of coffee flavor. CoffeeTEC does this really well. A special 3-5 cup brewing selector makes it possible to brew a perfect small pot of coffee. The coffee goes directly into a stainless steel vacuum carafe, and after removing and sealing the pot the coffee stays hot for hours but never gets heated over and over again as in a traditional hot plate coffee maker. The Auto Cappuccino feature is a genuine plus for those of us who want some frothy milk with our coffee, it turns cold milk into hot milk and froth in seconds. Since all the works are outside of the coffee maker, it's easy to clean and to remove the milk container for refrigerator storage. This is a winner in the category of latest coffee technology.Customer Review: Capresso Customer Service
Summary: 1 Stars
Dear loyal capresso customers,
I was just shocked! So I have both a Capresso 2000 and 1500, a very loyal customer as you can see. I love my machines. However, I will never purchase another item from Capresso because of there unreasonable customer service options. First, I spent thousands of dollars on both of my machines, not including all the continuing service products. However, when I called and spoke with Vanessa, she automatically tried to sell me a service option for $225.00! This was before she even knew what was wrong with the machine and when I asked for another option, there was nothing. So, Capresso wants you to pay $225.00 without knowing the problem (so it may cost them $5 to fix). They only offer 3 months guarantee once you pay the $225.00 (not even one year or more). After all I spend with Capresso, they should have the willing and ready funds to make its service department accessible and reasonable. Capresso I am disappointed and concerned for your policy. Point blank - it makes no sense and you have lost a customer. I will never buy from you personally again or a machine for my businesses again! Thanks for nothing!
Customer Review: Happy with this machine.
Summary: 5 Stars
We recently bought the CoffeeTec after lots of researching to decide whether this was the way to have a coffee maker, plus the milk steamer without having to get 2 machines or more. Despite some less-than-glowing reviews from various places, I decided to go for it since it is the ideal combo for what we wanted to drink. We have had no problems with it so far. The carafe keeps coffee reasonably hot for awhile, (once it has cooled it is always easy to pop some into the microwave). All of the electronic parts work fine, although I have discovered that sometimes I have to make sure the on button actually clicks when pressed. It brews coffee fast, and you might want to experiment with the amount of coffee, and different grinds you use to get your preferred strength. It is not too hard to clean, the steamer parts can be placed into a small cup of water and a little steam shot through the nozzle to clean it after use. I think my favorite features of this machine are the steamer, the lift-out water container (no spills), and the stainless steel carafe (no breaking). It also came with a set-up video, which was helpful, and an extra set of steamer partsCustomer Review: Excellent coffee but,....
Summary: 4 Stars
After months of reading reviews and researching, I purchased the Capresso CoffeeTEC. I would consider myself an intermediate with regard to "coffee experience". Before purchasing the Capresso, I owned an Oster electric drip, for several years. During this time, I studied more about coffee and was ready to make a move up to a better quality machine.The coffee maker brews EXCELLENT hot coffee. However, the thermal carafe does not do a great job in keeping the coffee hot. After about 2 hours the coffee went from "very hot" to a "tolerable hot"; I would imagine if it say another hour it would have been warm. Due to my extensive research, I was expecting this. If you want to maximize the duration of the temperature, I would recommend that you heat the thermal carafe by rinsing very hot water inside and outside, before brewing.
The milk frother is a "nice to have", but if I had a choice I would rather not have it. It requires quite a bit of work to keep clean. Unfortunately, if you want to reap the benefits of the CoffeeTEC's brewing technology, you have to purchase this one!
Customer Review: Lived up to my expectations!
Summary: 5 Stars
I purchased this coffee maker after intense review of many machines. I had finally decided on it, when I read the harsh review of an amazon customer. I almost did not buy this machine, due to that review, however I did go ahead. I am so happy that I did, and I am so glad to see the retraction from that same customer. We LOVE this machine. We are not espresso drinkers but love latte type drinks! This machine pleases everyone! My kids love frothy hot chocolate, and Im enjoying coffee more than ever and saving so much money on fancy coffee house drinks! Important to clean the frothing mechanism each time, it seems like it could get clogged easy if not well cared for. The coffee is awesome on this machine and I love that it has no burner to overcook coffee. Be sure to get all the parts together super tight on the frothing mechanism. I also experienced the same problem as previous customer stated regarding frothing dial, yes, give that frothing dial a "slightly" firm turn. My 8 year old taught me that! I was concerned about buying a coffee maker for this much $$$. But this product is worth every penny! Enjoy!