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BroilKing PR-D1 Professional Double Burner Range by BroilKing
List Price: $91.11Our Price: $67.49You Save: $6.89 (7%)Availability: Usually ships in 3-5 weeks Category: Kitchen See more product details
Product SummaryManufacturer: BroilKing Brand: BroilKing Model: PR-D1 Color: Chrome Product features: - 120 volts-1100 watts
- Infinite Heat Control
- 5 1/2 diameter high-speed tubular range element
- Two year warranty
- 17 1/2 x 3 1/2 x 11 1/2
Accessories:
Kitchen and Housewares Reviews of BroilKing PR-D1 Professional Double Burner RangeCustomer Review: Quick, hot as heck, and came with broken temperature dial Summary: 3 Stars
Keep in mind I am comparing this with a Rival brand (the actual brand, not just the word) solid hot-plate double burner that recently broke, one that sells on this site in fact.
This thing is basically a two-up of the the hot-coil electric ranges I grew up with in the 70's when gas ranges weren't used as much. The coils get red-hot, when I first got it I tried boiling some water (uncovered pots) just as a test. The smaller saucepan (clad-copper, Revereware) w/ 2 cups water (we're talking Top Ramen here, folks) boiled so fast I was amazed; it really wasn't that much slower than straight gas at med-high. The larger pasta pan took longer, obviously, but it's a heavy Calphalon aluminum pot so it takes a while to heat up anyway. It's also bigger than the coils so that takes longer, but even so, the thing came to a roiling boil pretty quickly. Cooking pasta at a really rolling boil, I'd probably half-place a lid on the pot to keep it really going, but nothing like dealing with the Rival brand.
I'm sorry I didn't actually time them, but suffice to say, with the Rival brand appliance I had to use pot lids half-cocked to get water to boil, which would then boil over when the water hit the covers.
Here's the BAD: The next day, I was cooking some eggs and using just the left burner. I noticed the other (right) burner was warm. Not hot, just warm. The temperature dial was definitely turned to "off". I tried turning it to "off" again, and guess what, it heated up to a red-hot glow as if it were on "high." I turned it to "off" yet again and it just went warm. However, I burned my thumb badly when I reached to grab the egg pan, not noting the other burner had gone red-hot again. The dial was STILL at "off" on the right-hand offending burner. My thumb has blistered and already popped, it's pretty nasty.
So I unplug the unit, do a few tests, and find the right temp. dial does not give the usual "click" that thermostat-controlled temperature dials like that do when they turn off and on (for instance, when a working one is set at "medium" and the thermostat determines the temp has fallen about 25 degrees, it makes a clicking noise when it kicks back up to medium. They're not exact, these electric appliances, just like a toaster oven does the same clicking thing.
For a final test, I simply plug in the unit w/ both switches definitely set at "off." Mr. Left is cool as a cucumber, Mr. Right is warm or red hot, depending on mood I guess. My point is it's a problem that replicates over and over, not a one-time or "stuck" thing. The unit is spotless, BTW, it is only 4 days old.
Have patience, I'm finishing up. Like I said, I've only had this for 4 days. I would LOVE it if not for the devil-influenced right-hand burner. I of course called customer service at BroilKing (NOT toll-free, BTW, and the same phone # for all of their departments)(which on the recording you'll find was formally "something-something" and maybe even another "something else"). The first two days it's past 2 pm my time and they're closed on the east coast, what can I say, I was working and couldn't be on hold for an explanation, RMA, whatever. Today, Fri. May 28th, they're CLOSED for Memorial Day. That's cool, I expect that on Monday the 31st, but I guess they decided Fri. would be good to take off too.
So I have this great piece that works with a terrible flaw. I'm sure it'll be fixed one way or another, the only thing I pause at is the warranty states that it's my duty to pay for cost of shipping and return freight as well as shipping insurance. THAT SUCKS. The thing arrived broken (it came from the CHEF site, BTW, though they have nothing to do with the manufacture). Hopefully when I can actually talk to a live body almost a week after I got it they will take care of the shipping costs as I really want this thing to work as advertised, it's good if it's not broken, if you know what I mean!
Description of BroilKing PR-D1 Professional Double Burner RangeA double buffet range that is perfect for dorm rooms or small apartments The professional double burner range from BroilKing answers the need for electric cooking anywhere that a kitchen is not an option. It offers simple operation and easy portability with its low-profile, chrome metal housing and heavy-duty 3-prong cord. Ranging from 825 to 1650 watts, the side-by-side burners heat up quickly and are individually controlled with smooth-turning front dials. Most effective with pots that match the size of the 5-1/2-inch tubular elements, the range is not ideal for giant stock pots or huge skillets. But for the everyday needs of boiling, steaming, frying, and warming, it does the job just fine. BroilKing includes a helpful safety power light and an adjustable leg for stability. The range is UL listed and backed by a two-year warranty. --Emily Bedard
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