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Kitchen and Housewares Reviews of Braun MX2050WH 5-Speed PowerMax Jug BlenderCustomer Review: Don't buy this - blender & warranty are worthless Summary: 1 Stars
I purchased the Braun 5 speed blender online, used it several times a week for a 4 months, and then it just died. When I called Braun, the customer service rep took all my details (name, blender serial #, etc.), then asked what I had last blended. I replied 'fruit smoothie' and was told that my warranty was therefore no longer valid since the blender shouldn't be used to crush frozen fruit or ice. The customer service rep then gave me the address of an appliance repair outlet almost an 1 hour drive away and told me to take it there to get it repaired. I WILL NEVER BUY ANYTHING FROM BRAUN AGAIN.
Compare this to my experience with Hamilton Beach. When my electric kettle died within the warranty period, I called them and they promptly mailed me a prepaid shipping label. I sent the kettle via UPS and had my new replacement less than 2 weeks later at no cost.
Customer Review: Cook's Illustrated got it right Summary: 5 Stars
I bought this model based on a review of various blenders by Cooks Illustrated. Not only did they rate this blender best, it was also one of the least expensive models. I am very pleased with this purchase. This is a well-built machine that does everything a blender should do, with ease. This blender replaces a Bullet I bought (for the same price)that broke down after 3 months of light use.
Customer Review: perfect blender Summary: 5 Stars
we have the blender jug from the previous blender so now we have two blender jugs for one electric body! The other electric body lasted over 8 years of two shakes a day, sometimes four shakes. We expect/hope Braun to keep up the great work of making their blender jug interchangeable with any improvements they may make to the electric body.
Customer Review: Great blender Summary: 5 Stars
I saw a review of this blender in 'Cooks' magazine and everything they said about it is true. It is an affordable, powerful little machine and well worth the money.
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