Black & Decker TRO964 Classic Countertop 1200-Watt Toaster Oven
by Applica Incorporated/DBA Black and Decker
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Product Summary
Manufacturer: Applica Incorporated/DBA Black and DeckerBrand: Black & Decker
Model: TRO964
Color: Black
Product features:
- 1200-watt 4-slice toaster oven housed in brushed chrome
- Bakes, toasts, browns, and reheats a variety of foods
- 1/4-cubic-foot capacity; adjustable temperature up to 400 degrees F
- Toast-darkness control; swing-open crumb tray for easy cleaning
- Measures 9 by 17 by 7-1/3 inches; 1-year limited warranty
Kitchen and Housewares Reviews of Black & Decker TRO964 Classic Countertop 1200-Watt Toaster Oven
Customer Review: Not the same quality as older B&D toaster ovens
Summary: 1 Stars
I would not recommend this toaster oven.
I, too, had an old, little B&D toaster oven that worked a charm. It was small and efficient and did a great job of toasting, broiling and generally heating things up.
We replaced our toaster oven with what I thought was the updated version of our older model when we started having electrical problems with the old one. I knew I didn't want a modern, mega-toaster oven, many of which take ages just to heat themselves up, much less the food.
I have been pretty disappointed in this model.
The most aggravating parts of the model are the controls. The upper control allows you to select a range from Warm to 400/450, and then Toast, and then Broil. It's a little knob that twists around and doesn't have any 'notches' in it, so it's easy to miss the Toast setting. Stupid.
Then the other problem, the one everyone else is complaining about, is the lower control. It is a timer that allows you to choose, in increasing order, Light, Medium, Dark, 10, 20, 30, etc. I don't know who ever uses it for any real length of time. I generally use the 10 minute or less setting and I stay there. If you don't watch the food, it will burn very quickly. The fire hazard that everyone keeps discussing is that if you set it for a very low setting, the timer knob will get close to the end but won't ever 'Ding!' and therefore will just stay on without ticking down the minutes any more. Not cool.
And, if you turn the damn thing off a little too eagerly in a fit of frustration, you can turn the small knob just a little too far past OFF to ALWAYS ON. Um, who needs an toaster oven with an 'Always on' option when 10 minutes burns everything? I have walked away from the thing on more than one occasion only to discover that I turned it 'Always on' rather than 'Off'. How reassuring.
This toaster oven is also incapable of making toast, which doesn't really bother me as I use it more like an oven than a toaster, but it may be important to you. I think the problem is the controls plus the different distances between the food and the heating elements.
Additionally, the door can be a little tricky. The door has a hinge that automatically pulls the rack out a little ways, and it's poorly designed, so it can stick when opening or closing.
So, this little guy is not the little guy they were selling in the 80s and 90s. It's an "improved" piece of crap and I look forward to replacing mine soon.
Description of Black & Decker TRO964 Classic Countertop 1200-Watt Toaster Oven
Breakfast, lunch, dinner or snacks, this versatile toaster oven-toasts, cooks, broils and reheats a variety of foods. Enjoy your favorite muffins, individual pizzas, casseroles or small chicken parts-cooked to perfection right on your countertop!Toaster Ovens
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