Customer Reviews for Black & Decker TRO480BS Toast-R-Oven 4-Slice Toaster Oven

Black & Decker TRO480BS Toast-R-Oven 4-Slice Toaster Oven

Black & Decker TRO480BS Toast-R-Oven 4-Slice Toaster Oven List Price: $54.99
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Kitchen and Housewares Reviews of Black & Decker TRO480BS Toast-R-Oven 4-Slice Toaster Oven

Customer Review: Toaster Oven
Summary: 4 Stars

I'm quite satisfied with this as a replacement for my 40-year-old GE Toaster Oven. It is a solid piece of equipment (not tinny or too light-weight), and so far it has functioned the way it's supposed to. The Broil feature readily takes the place of Top-Brown on my old one and it melts cheese nicely on tostadas and sandwiches. It does a good job of heating frozen pre-cooked chicken and individual frozen pizzas. I've used it for toast only once, but it browned an English muffin very evenly on that occasion. The controls aren't nearly as intuitive as on my oldie-but-goodie and they have very small and close-spaced lettering that is tough to read with bifocals, but it's nothing one can't adjust to. The oven does get scarily hot, something about which the manual reminds you every other line. I wouldn't necessarily recommend it for use around careless children, or around cats, who tend to jump up on things and might burn their feet. But overall, I'm pleasantly surprised at how well this oven replaces the one I loved for so many years.

Customer Review: Decent toaster, customer service/warranty sucks big time.
Summary: 2 Stars

It is an average toaster. It looks nice with the stainless steel but function not as well as my older toaster. First, the toaster will burn if you don't watch it. Second, you have to twist the dial pass ten and then back to toast your bread. That's too much. Why can't you set it to toast? I called customer service because I though that my machine was broken. Well, that's not the case. It is just the way the toaster is made. If I knew this, I would have never bought it.

As for the 2- year warranty, it is useless because there is no repair centers anymore. Before, if I had a problem with any of their products, I could get item fixed or replacement right there. Instead they want you to call them, cut the plug and set it back to them. The best part is that will cost you $X.XX as administrative fee to process your request.

After this experience, I will never purchase any black and decker products. Not worth the hassle or the price. Not a value for the money. Sad...it is an end of wonderful era. RIP.

Customer Review: Great for what I need
Summary: 5 Stars

My toaster broke after seven years and I wanted a unit that would toast and broil. Didn't need a convection oven. I found this unit and was very happy about the price. It is quite attractive and matches my stainless and black kitchen. The first thing I did after cleaning the unit was make toast. I wanted to see how evenly it toasted. I must say I was quite surprised at how quickly and evenly it toasted. So I'm already a happy camper. The door has a nice size handle. The unit does get hot, but from what I read most toaster ovens do. Will write another review after I've had this for awhile.

Update-2/10/10 I have had this toaster over for awhile now and I am very happy with it! It still toast bagels & bread very evenly. I have put 4 slices of Orowheat bread in it and it still toasted it evenly. It doesn't take as long as my regular toaster did. So I am still a happy camper. The best part is it is not very expensive! Wow to get what you want and not have to pay a high price! Woohoo!!

Customer Review: Extremely Dangerous FIRE HAZZARD Toaster Oven under nomal use !
Summary: 1 Stars

I purchased this Black and Decker Model TRO480BS toaster oven in Nov of 2010. It has caught fire on more then one occasion until I removed it from my house. What I am amazed with is that none of us using it in my house were doing anything wrong. I have kept the toaster ove to experiment with outside and have since found I can duplicate the failure causing toasting bread to explode into flames 100% of the time, using the toast setting just the way it is supposed to used and I even turned the timer past 10 minutes first as directed. This is a fire disaster waiting to happen... Beware of this fire hazzard of a Toaster Oven. I have kept it, and have contacted Black and Decker and have heard no response so now I will call the local news stations and hope they will want to see the hazzard demonstrated before their eyes and cameras.. Cherish your Families and Home, DO NOT TRUST THIS TOASTER OVEN, IT IS UNSAFE UNDER NORMAL USE !!!

Black and Decker, Please Re-test and Recall This Model TRO480BS

Customer Review: Fills my needs well
Summary: 4 Stars

I bake my own bread and muffins etc... My decades old $8.00 toaster forced me to cut down the size of my bread to fit their slots and then still got hung sometimes. The B&D toaster will handle my bread and english muffins regardless of the thickness or size. I like this toaster oven. I read reviews before I bought it which included comments about the timer ticking being loud and the door not closing...Well, The timer is not loud and the door will not close right if you pull the tray out too far...There is no idiot-proof design. The "fix" is easy...Just push the tray back in a little. I would have given this toaster five stars except for two issues I have. 1). The control which is most used is the timer...It should be on top where you can see it and not on the bottom. 2). The timer should have a larger dial so you can have a better chance of repeating a setting you know is best for your desired results. All in all, If I had to do it over again, I would buy this toaster still and be glad I did.
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