Black & Decker RC550 rice cooker in white with black accents and a glass lid.
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Kitchen and Housewares Reviews of Black & Decker RC550 rice cooker in white with black accents and a glass lid.
Customer Review: This one's out the door!
Summary: 1 Stars
We received this rice cooker as a wedding gift. My hubby is a pacific islander and white rice is to every meal as tortillas and beans are to my typical mexican dishes, so we thought great, we have a rice cooker, but when we first tried it, we found that it is not nonstick at all! We tried using more water but that just made the rice taste funny, too much water, then I tried spraying a light coat of Pam, but that doesn't work either. We always clean the starch off the rice, that's the way my husband and his family have always done it, so that's not the problem either. Overall, there is no helping this rice cooker, we'll purchase our next one at one of the local oriental stores or at a restaurant supply store instead. I do not recommend this rice cooker at all! Don't buy it.Customer Review: DEFINITELY A "DON'T BUY"
Summary: 1 Stars
This machine will boil over with a starchy bubbling mess to clean up - even when cooking the smallest quantity of rice. The vent hole on the top will also get clogged - making it dangerous to lift the lid. DO NOT LEAVE UNATTENDED. It seems a good value, because it has a large capacity & a removable pan to make clean-up easier - and believe me that's because cleaning up after this machine is a mess. The rice is always soggy on top - with a crust on the bottom. You would be better off using instant rice or cooking it on the stove the old fashioned way - it's less trouble then cleaning up after this machine. I gave it ONE STAR - BECAUSE THAT IS LOWEST YOU CAN GIVE - and that is overrating this machine.Customer Review: pretty bad all around
Summary: 2 Stars
This is probably my third rice cooker. The other ones either wore out after years of use, or were so small they didn't make enough rice to feed a large family. This one does make a lot, but the quality is only OK at best. As someone else said, you really need to ignore the markings on the inside of the container. Also, my husband used a regular serving spoon to scoop out some rice and destroyed the non-stick surface. You MUST use either a wooden spoon or plastic. I too have found it will cause a "crust" to form on the bottom of the rice, but that seems to be better if I unplug the machine as soon as it switches to the warming cycle. All in all, not a great machine.Customer Review: Not disastrous but intolerable!
Summary: 1 Stars
This is probably the worst rice cooker that I've ever used. It looks great, but it didn't do what it is supposed to do. I find the texture of the steamed rice rather unsatisfying and the result quite inconsistent. Also, you need to leave the readily cooked rice for about 15 mins before you can open the lid. Otherwise, you will get a mess of some sort of crust forming at the bottom of the cooker. This is probably due to the sudden change in temperature when the lid is opened immediately. So, if you want to get a good cooker, I'll recommend you to get one from China town. Get a rice cooker with a Japanese or Chinese brand, guaranteed good result everytime!Customer Review: Burned out!
Summary: 1 Stars
I can confirm what others have been saying about this product suddenly burning out and no longer working. This product worked great for me for over 2 years and then suddenly stopped working. I was generally happy with the product (although this was my first rice cooker) so I decided to buy another smaller Black and Decker rice cooker early this year. It's only been a few months, and already that cooker has burned out! I'm really, really disappointed with Black and Decker and will not purchase any more products from them.
It's also true that scratches ruin the nonstick surface, so you need to use wood or plastic to scoop out the rice.