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List Price: $39.99 Our Price: $30.55 You Save: $9.44 (24%) Availability: Usually ships in 2-3 business days Category: Kitchen See more product details
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Kitchen and Housewares Reviews of Black & Decker DCM2500B SmartBrew CoffeemakerCustomer Review: Lasted less than two years, I was sent two replacements that didn't work either! Summary: 1 Stars
I purchased this coffeemaker in Dec 2008 because it got good ratings. It worked well for about a year and a half, then the burner unit stopped heating up.
It was still under warranty, so I followed the instructions and mailed back the plug to the warranty fulfillment company.
A few weeks later, a replacement arrived. It worked for about two weeks, then the burner stopped heating, just like the previous one.
I sent back the plug for this one, and a couple of weeks later, another coffeemaker arrived.
I plugged it in, and poured a carafe of water into it. The water immediately leaked out of the bottom of the coffeemaker all over my counter and floor.
I'm going back to Coffeemaker. So, the pitchers drip when you pour water into the container. At least they work for more than two years.
Customer Review: Don't waste your money Summary: 1 Stars
I purchased this coffee maker about two weeks ago when my Oster finally died. I'm not
pleased with this coffee maker's performance. If you are not real careful to make
sure the pot is exactly where it needs to be, OMG what a coffee ground mess you will
have (has happened twice already). Now, the basket style filter as opposed to the cone
style filter. Sorry, but the basket style loses sorely. Regardless of how many scoops
of coffee I put into the basket it will not duplicate the taste of cone filtered coffee.
Needless to say, this unit is going on Craigslist this week as soon as my new Oster with
a cone filter comes in. The Oster was only $10 more, so don't waste your money on this one.
Unless you like mediocre coffee that you have to baby sit (to make
sure it doesn't overflow).
Customer Review: Excellent Coffee Maker for Price - Makes Great Coffee Summary: 4 Stars
This is a good unit for the price. It makes a good cup of Coffee (8 TBS. per Pot) Temperture is in the adequate to Excellent range. I only used Purified Jug Water as I have a serious High Calcium problem in my well water and have been through at least 12 Coffee Makers of various makes and features in 10 years at my residence. A Water Softner is not an option due to space constraints.
Pros - Brews, Heats, and, sustains a great Pot of Coffee. All features function well.
CONS - Too much Steam Bleed-Off. I lose at least 1 cup to steam loss per 12 cups of water used. I always add a bit more water after initial brew and 1 cup poured, and, brew again, plus I get more Coffee flavor with the added water through the already substantial Coffee within the filter.
Over all, it's a Good Coffee Maker.
Customer Review: Good construction, bad coffee, poor electronics Summary: 2 Stars
We purchased this when our very basic - but excellent - Braun KF 510 stopped working after 4 years. Unfortunately for us, the KF 510 seems to be discontinued, and we chose this as the replacement.
Our machine is on its way back to Amazon because a) it was broken (the clock "reset" after every brew) and b) the coffee just wasn't very good (which is why it's a return for refund and not a return for replacement). The coffee is barely warm (not hot) even directly after brewing. I assume the lack of heat also has something to do with the weak coffee it produced.
Pros: Great Carafe design, easy to use, decent price.
Cons: Faulty electronics (search the reviews for "clock"), coffee is weak and luke warm, red numerals on the clock are distracting (it makes you think it is "on").
Customer Review: Waste of Money Summary: 1 Stars
After a mere 6 weeks of occasional use, the reservoir immediately leaks all the water when it is filled. The water somehow comes out the screw holes in the base of the machine. When it actually did brew coffee, the temperature was, at the hottest, lukewarm. The coffee does get warm enough if you have the time to leave it on the warming plate for a while.
Returning it is just not worth it. Amazon's return policy is confusing, and they will not give a full refund. The phone person said 15-20% restocking fee, but the return policy page says up to 50% of the item's price. I'd have to pay shipping too. B&D will only replace the unit, after charging me for shipping. I could resell the replacement unit, but I wouldn't wish for someone else to share my bad experience with this product.
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