Bissell : 9200B Proheat2X Upright Carpet Steamer and Cleaner
by BISSELL HOME CARE INC
Our Price: $199.99
Availability: Usually ships in 3-4 business days
Category: Kitchen
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Product Summary
Manufacturer: BISSELL HOME CARE INCBrand: Bissell
Model: 9200
Product features:
- Proheat 2X Upright Deep Cleaner
- Built In Heater, Dual Brush Roll System With 10 Rows Of Dirtlifter Powerbrushes
- Surround Suction, Custom Clean, Edge Sweep Brushes, Scotchgard Post Treatment
- Easy Carry Handle, 1 Gallon Easy Access Tank
- Tough Stain Tool, 27' Cord, MAP
Kitchen and Housewares Reviews of Bissell : 9200B Proheat2X Upright Carpet Steamer and Cleaner
Customer Review: If you are on the fence -- go get this product!
Summary: 5 Stars
So, I was skeptical. $199 is certainly not a terrible price for a steam cleaner, but it seemed like a lot of money for what is essentially a "luxury" household item, right? Well so I thought. I was back and forth, back and forth about buying it or just calling Stanley Steamer (or renting at the Despot).
After hours of internet research, and knowing that I wanted a product that I could buy locally (this model is also sold at Targ*t in my area), I took the plunge. Could. not. be. any. more. pleased. And I am the first to be picky.
So -- here we go...
The "out of the box" experience was a good one. Nicely packaged, with minimal non-recyclable materials. Thank you, Bissell. The machine comes in 5 parts, with a total of 4 screws that have to be put in (note to Bissell -- warn me that you gave me an extra screw next time! I appreciate it but it made me nervous). Assembly is intuitive. The upper handle locks in and you screw in 3 screws. Then comes the top of the hose-hanger-thingey, 1 screw. Bottom of hose-hanger/tool holder snaps into place, and you are off to the races.
Started with a 8 x 12 living room area rug that I was ready to pitch in the garbage. This rug was ickkk, but I though "why not give it a shot?" After reading the instructions, I found filling the tank and cleaning solution to be easy. I love that the cleaning solution is stored separate from the water, meaning that I don't have to throw away any unused solution. So -- the rug. Sweet Fancy Moses y'all! I cannot believe that I previously allowed toddlers into my home. The dirty water was foul (and honestly, although the rug looked "tired," it really didin't look "dirty" or stained -- it's been well-cared for an frequently vacuumed, but apparently that is not enough.) Anyway, it took 2 cleanings to get the water running clear, but that is my fault not Bissell's. Today, after a thorough drying, and a run over with the vacuum cleaner (to pick up residual lint), it looks almost brand new ("almost" because there are some worn spots, but from a cleanliness perspective it is amazing what this little machine was able to achieve). So, for $200 I saved myself from buying a new 8x12 area rug.... I will eventually replace it, but for now it is very presentable.
Next moved on to a pet area. I have an 11-year-old epileptic Alaskan Malamute, which means LOTS of pet hair and the occasional "accident." (Eww, sorry). Sprayed the objectionable area with "Resolve," waited 3 minutes, then put the Bissell to work. WOW. This carpet was relatively-new (2-ish years), and now it looks brand new. All of the stains are gone, the brushes revived the fibers and left them soft to the feet, and the room smells bright and fresh again.
Finally, today I moved onto hard floors. I thought my hard floors were clean, so I wasn't expecting much, but I wanted to give it a whirl. Snapping the hard floor cleaner into place was intuitive, and by now I was used to filing the resevoir, cleaning fluid, etc. Did the bathroom. WOW again. I scrub on hands and knees all the time, but apparently there is no substitute for really high heat. This machine will not replace hand scrubbing becaue (i)it is a lot of tool to pull out for a 10x12 floor; and (ii) I didn't really feel like pulling out the hand tool to get into the egdes and curvy spots (base of toilet etc.), but for an every now and again "deep" cleaning this thing is the bomb.
Okay, I don't work for Bissell and this machine is not perfect. By "not perfect," however, I mean that it may not meet YOUR expectations. Here are the downsides....
First, the roller brushes, while they are doing a wonderful job of rejuvenating the carpet, are also generating an unholy amount of wet "lint." This is true even if you do a very thorough job of vacuuming beforehand (and absolute MUST). Especially if you are not using a fantastic vacuum-cleaner-extractor that sucks up all lint weekly (my vacuum is just an average-brand), you WILL have to clean out the brush-area and extracting-area frequently. I am hopeful that this need will be reduced if I use the machine more regularly.
Second, this is NOT an "industrial" machine, and it is not intended to be such. The parts are plastic, they are not all that easy to clean, and you need to take of them in order to preserve the life of the machine. If you plan to go into the floor-cleaning business, or have an aversion to all things plastic, then this is not for you. It's a dingy, not the Queen Elizabeth II. But, with some love, I am confident that it will be all I need for some time to come.
Third, somebody else noted that this is a heavy machine, and I agree. It is not the product to buy if you are not in reasonable shape, or if you just want a "light and easy" tool to use on the kitchen floors every now and again. For that, I would suggest one of those "steam mops" you see on TV. The Bissell is more of a tool that you pull out every few months to do a "deep clean." After all, it is carry about a couple gallons (?) of water, and water weighs about 8 lbs. per gallon. My recommendation is that if you are going up and down stairs, carry the water tank separate from the machine.
Fourth, and this is really my only "beef," the instruction guide is weak, and not what I would expect for $200. It is printed on 8 1/2x11 rice-paper, folded side-ways, and the illustrations are virtually useless as a result. The diagram of how you are supposed to store the on-board tools is laughable in its miniscul-ity (yep, made that word up). Also, the text may have been drafted by a non-native speaker. Sooo not user-friendly or helpful. Luckily, most aspects of the machine are pretty intuitive, but expect a little head-scratching when you first get started.
In sum, not a commercial machine (but those cost thousands), and it takes some patience (pre-cleaning, post-cleaning) to get good results. But, for $200 and some elbow grease, this thing WILL produce great results. Better, in my opinion, that I ever saw from hiring a company to clean my carpet (maybe becuase I care more that they do?). If you are on the fence I'd vote that you take the plunge.
Description of Bissell : 9200B Proheat2X Upright Carpet Steamer and Cleaner
Proheat 2X Upright Deep Cleaner, Built In Heater, Dual Brush Roll System With 10 Rows Of Dirtlifter Powerbrushes, Surround Suction, Custom Clean, Edge Sweep Brushes, Scotchgard Post Treatment, Easy Carry Handle, 1 Gallon Easy Access Tank, Tough Stain Tool, 27' CordSteam Cleaners
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