BeerTender from Heineken and Krups B90 Home Beer-Tap System
by Krups
List Price:
Our Price: $140.00
You Save: $196.00 (58%)
Availability: Usually ships in 1-2 business days
Category: Major Appliances
See more product details
Product Summary
Manufacturer: KrupsBrand: Krups
Edition: Kitchen
Model: B90
Publisher: Krups
Studio: Krups
Music Label: Krups
Product features:
- Home beer-tap system for use with a 5L Heineken DraughtKeg
- Silent cooling system keeps 5L keg at ideal serving temperature of 38 degrees F
- LED display with volume and temperature indicators
- Maintains freshness for up to 30 days; easy-to-clean detachable parts
- Measures 18 by 19-1/2 by 12 inches
Kitchen and Housewares Reviews of BeerTender from Heineken and Krups B90 Home Beer-Tap System
Customer Review: Real disappointment
Summary: 1 Stars
I received my Beertender as a gift from my wife and was initially quite thrilled. Unfortunately it did not cool properly. I contacted Krups customer service and was told they would immediately email me a shipping authorization to return the item for repair. After 5 weeks and 3 or 4 telephone calls I finally received the shipping authorization. I immediately shipped the item and called after a few days to follow up. Initally the Customer Service rep. was unable to locate the item, then after finally locating it, she informed me it should be back in two weeks or less. Approximately 10 days later I again called to check on the status and the agent again was initially unable to locate my Beertender. She then told me it was just checked in two days earlier. I questioned this and was informed "Oh, I mean it was ........" (more circumlocution).
Finally she informed me that it had been given to some person to check out and I should receive it back in two to three weeks. I informed her that this was unacceptable, I had been told that two weeks earlier and I then requested information on who was available to give me a straight answer and register my complaint. After much coaxing she finally gave me the name of her supervisor, a Mr. Pierre Ster..... I was informed he would call me immediately after his current telephone call. The next day at approximately 11:30 a.m. Mr. Ster.... did call, and, since I was not sitting around the house waiting for his call, left a message. Later that afternoon I checked my voicemail and called him. I was informed by the rep. that he was on a telephone call (sounds familiar) but he would call me immediately after he hung up. That was yesterday; still no call as of 5:00 P.M.today. Although this unit is a clever gadget, the total indifference exhibited by it's support personnel toward the customer (and buyer of a $300.00 toy)should preclude anyone from purchasing one.
You can still drink the beer straight from the keg's dispenser (good beer) without this fancy, apparently unsupported $300.00 toy. I would NEVER buy this unit if I had to do it again because of this incompetence and indifference and if this is indicative of Krups products and their support in the U.S., I will never buy one of their products again.
UPDATE: 8/20/08 I would like to thank representatives of Heineken beer for interceding in my behalf over this issue. Because of their interest and assistance in this matter the problem is currently being rectified. This was not their product but they felt it worthy to address. My thanks to them. Hopefully, this was just a "fell through the cracks" issue with KRUPS.
Description of BeerTender from Heineken and Krups B90 Home Beer-Tap System
Krups, the world wide leader of small appliances and Heineken, the leader in European Premium Imported Beer have partnered together to create the ultimate beer drinking experience at home. The BeerTender system is compatible with the Heineken DraughtKeg system which utilizes an internal carbonator pressure unit. The Heineken DraughtKeg unit releases Co2 every time the tap is opened, ensuring the beer remains fresh for up to 30 days and allows for a crisp quality beer with Heinekens' signature head of foam and trademark "bite". The BeerTender silent cooling system provides constant and consistent cooling of the 5L Heineken DraughtKeg and will keep it at the ideal temperature of 41 degrees F. Easy to operate, just run the keg's plastic tube to the BeerTender tap and you're done. It's that simple. Inserting a keg takes less than 15-seconds. The Krups BeerTender has an LCD display panel featuring a volume indicator and temperature indicator. It features a detachable pour handle, detachable draw spout, a removable tray. Beautifully designed, the BeerTender is compatible with the Heineken DraughtKeg and Heineken Premium Light DraughtKeg.Specialty Appliances
Kitchen and Housewares
Most talked about in Krups
Krups Filter Basket, Black (464)Krups; Krups; Kitchen
Price in other shops:
Krups FBB2 Convection Digital Convection Toaster OvenKrups; Krups; Kitchen
Price in other shops:
Krups 326-75 10-Cup Stainless Steel Thermal CarafeKrups; Krups; Kitchen
Price in other shops:
Krups FEA111-70 Toast Supreme IV 4-Slice Toaster, WhiteKrups; Krups; Kitchen
Price in other shops:
Krups 297-45 Pro Chef Premium Toaster OvenKrups; Krups; Kitchen
Price in other shops:
Krups 506-703 Mix 8008 Hand Mixer with StandKrups; Krups; Kitchen
Price in other shops:
Krups 859-42 AquaControl 10-Cup Cordless Electric Kettle, BlackKrups; Krups; Kitchen
Price in other shops:
Krups 418-75 Power Mix Pro Stand Mixer - Chrome and WhiteKrups; Krups; Kitchen
Price in other shops:
Krups 203-70 Electric Coffee and Spice Grinder with Stainless-Steel blades, WhiteKrups; Krups; Kitchen
Best price: $18.23
Price in other shops:
Krups 358-70 La Glaciere Ice Cream MakerKrups; Krups; Kitchen
Price in other shops:
Similar Kitchen and Housewares Products
50 NESPRESSO Capsules Varieties COFFEE NEWNESPRESSO CAPSULES; Nespresso; NESPRESSO CAPSULES; Misc.; Grocery
Best price: $47.74
BeerTender from Heineken and Krups B95 Home Beer-Tap SystemKrups; Krups; Krups; Kitchen; Major Appliances
Best price: $549.99
Krups C75 BeerTender Home Beer-Tap System with Heineken DraughtKeg TechnologyKrups; Krups; Krups; Kitchen; Major Appliances
Best price: $299.99
Heineken BT10001 BeerTender Tubes, 10 CountHeineken; BeerTender; Release date: 2007-08-15; Kitchen
Best price: $17.00
Beertender Repalcement TubesKrups; Krups; Kitchen
Best price: $9.95
Krups BeerTender Set of 4 8-Ounce Beer Glasses with Foam SkimmerKrups; Krups; Kitchen
Price in other shops:
Krups Heineken BeerTender Replacement Tubes 6 PackKrups; Krups; Krups; Kitchen; Home
Best price: $12.55
Heineken BT12 BeerTender Tubes, Pack of 12Heineken; Krups; Kitchen
Best price: $25.99
Heineken BT06 BeerTender Tubes, Pack of 6Heineken; Heineken; Heineken; Kitchen; Major Appliances
Best price: $9.29
Price in other shops:
Krups and Heineken BeerTender B100 with Heineken Draught Keg technologyKrups; Krups; Kitchen
Best price: $131.99