Bagged Tempo Uprite
by HOOVER
List Price:
Our Price: $77.11
You Save: $22.88 (23%)
Availability: Usually ships in 1-2 business days
Category: Kitchen
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Product Summary
Manufacturer: HOOVERBrand: HOOVER
Model: U5140900
Color: Blue
Product features:
- U5140900 TEMPO BAGGED UPRIGHT
- TEMPO BAGGED VACUUM
Kitchen and Housewares Reviews of Bagged Tempo Uprite
Customer Review: Can't Believe It !!!!
Summary: 1 Stars
I can't believe this. It's a Hoover, right? Its suction is like a tornado. It's built like a commercial grade machine.
HOWEVER . . . you cannot use this vacuum on bare floors!! It's only a vacuum for carpeted areas. I wish they had mentioned that in the description!!! If you use the "Bare Floor" setting (why does it have a Bare Floor setting when you can't use it on a bare floor!!???), the brush actually beats the floor. It doesn't brush the floor or accidentally brush/spit dirt out the back at your feet, it actually BEATS the floor. I have laminate and tile floors. If I had real wood floors, the floors would be dented, scratched, and knicked due to this piece of machinery.
Sooooo . . . I call the Hoover company. This has GOT to be a mistake. "No," claims the rep, "this is the way it is built."
ME: Why in the world would a vacuum have a bare floor setting, if it wasn't meant to be used on a bare floor?
REP: You can use it on the bare floors, you just have to set the height higher.
ME: You mean I can't use the "Bare Floor" setting on bare floors? The brush is actually BEATING up my floors. The belt broke on the 4th use. I'm pretty sure a vacuum shouldn't so this.
REP: (silence)
ME: Hello??
REP: Put the vacuum on a higher setting.
ME: You are evading my point. Also, if I put it on a higher setting I can't get the suction I need to pull dirt off of a bare floor.
REP: The specs on this vacuum say that the brusher roll does not turn off. It is continuous no matter what the height setting.
ME: And that's appropriate?
REP: It's disclosed to the consumer on our Web site.
Anyway . . . you get the gist. Pathetic customer service and a function on the machine that is so bad/harmful, that I can only give this product a zero rating. Hoover has really messed up and is not willing to take ownership of the problem. Sad, but true. My last Hoover lasted 10 years and was phenomenal.
Description of Bagged Tempo Uprite
HOOVER U5140-900 BAGGED TEMPO WIDEPATH UPRIGHTUpright Vacuums
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