All-Clad 5201.5 Stainless 1-1/2-Quart Saucepan with Lid
by All-Clad
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Product Summary
Manufacturer: All-CladBrand: All-Clad
Model: 5201.5
Product features:
- 1-1/2-quart stainless-steel saucepan with aluminum-core base for fast, even heating
- Stainless-steel handle stays cool to the touch and comes riveted for strength
- Stainless-steel handled lid helps keep in heat, moisture, and nutrients
- Dishwasher-safe; washing by hand recommended; oven-safe up to 500 degrees F
- Measures 13-3/5 by 7-1/5 by 5 inches; limited lifetime warranty
- All-Clad Stainless 9-Inch French Skillet
- All-Clad Stainless Large Soup Ladle
- All-Clad Stainless Slotted Spoon
- All-Clad Stainless 8-Inch Nonstick Fry Pan
Kitchen and Housewares Reviews of All-Clad 5201.5 Stainless 1-1/2-Quart Saucepan with Lid
Customer Review: Outrageous All Clad Warranty Performance
Summary: 1 Stars
I purchased the 1 1/2 quart pan in October. In December it delaminated on a portion of the base - an area about 1/2 inch wide, and 5 inches long. In January, after Christmas, I returned the pan to All Clad after some difficulty in finding out from them where to send the pan. I was on hold on two different lines for a long time. I did send the pan per FedEx on January 19. I heard nothing from them. In mid February I called to check on status only to hear that it took six weeks for processing and testing. After waiting another 3-4 weeks (now March 12) I called again only to be told they could not find my pan, but would check and call back in 48 hours. On March 18, I still had not heard from the company so I call back and this time spoke with a manager or supervisor. Now my pan is "on the way to New Jersey" but had to wait "because it went with a large pallet" of goods. (My sympathy to the others who have sent in defective pans!!!) I insisted on a call back tomorrow - we will see if that happens. At this point I am disgusted and outraged with All-Clad. This is touted as such a wonderful product and company. I have never had any other stainless pans delaminate (layers separate and fall off). This is truly a case of buyer beware as the warranty seems to not mean very much. I gave up my other pans in anticipation after a move of obtaining these pans - I think I will go get some Revereware! I am extremely disappointed and believe I have been lied to and/or put-off throughout this process. I am going to call my friends who have recommended this product to me and let them know how very poor the performance has been. An outstanding company would have just immediately replaced the pan. It makes me wonder how many defective products this company has that they have to take this excessive time for testing/excuse making before replacing a defective product.
Description of All-Clad 5201.5 Stainless 1-1/2-Quart Saucepan with Lid
Preparing sauces, soups, and more has never been easier than with this sauce pan by All-Clad. Near perfect in design, the pan is constructed of three layers of metal; two stainless steel outer layers with an aluminum core. The stainless steel exterior combined with the aluminum core allows the pan to be used on all types of stovetops, including induction, and heats the pan evenly to eliminate hot spots. The included stainless steel lid holds in heat and steam to create succulent and juicy meals, and has an easy to grasp handle. The classically shaped, straight sides and design provides a beautiful presentation in the kitchen, and makes cooking straightforward while keeping foods cooking evenly. The handle is riveted to the wall of the pan, for extra durability, and the sleek design and appearance compliments all kitchen settings. When you're finished cooking, the pan can be hung through the handle's eyelet for convenient storage.Producing some of the finest cookware in the nation, All-Clad has been featured in many high class and gourmet restaurants for its superior performance and aesthetically designed pieces crafted from American artists using the finest metals. A firm believer in quality over convenience, All-Clad's metals are formulated and bonded with cooking performance in mind, and are combined with stunning designs to provide you with the best cooking experience possible.
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